As physical items go, I'm not expecting anything. Photo-related, I'd like to switch on my telly on Xmas day, or open up the news page on the BBC website and see a picture of even just a billionth of a second freeze-framed with the smile of fierce enemies smiling and shaking hands in a moment of friendship and humanity. Given that there are 364 other days when we can have war, bloodshed, hatred, etc is ONE DAY of peace too much to ask for?

Jeez!!.. I'll need to shift the porn off my hard drive to accomodate all those PSD files my Kr's about to load onto my pc then!!

Don't think a PSD file would be as big as that from a raw image... I could be wrong though!!

Dunno if this helps, guys...

http://www.filesuffix.com/extension/pds.html

I can only imagine if this is what it refers to, it's a means for NASA to zoom in on images picked up from outerspace in order to obtain more detail on a heavenly body's composition - finding active volcanoes, storms, etc on distant planets, and the like.

Barrie - I use Micro Direct for pc gear. I'd recommend the Ilyama range of monitors, although I think they are also pretty good price-wise on Samsung monitors.

http://www.microdirect.co.uk/Home/

Or, here's a 19:10 monitor...

http://www.microdirect.co.uk/home/product/52973/dell-st2320l-23--widescreen-moni...

RMI basically don't give a shit!!.. Everything they send is done as a permanent export, unless they are told otherwise. If you had told them, they would possibly realise that they don't have the wherewithall to handle it properly, and would possibly referred you to a private courier company. If ever you need to do something like this again, use a small independent courier company. Sometimes, they will be slightly cheaper than the "big boys" (DHL, UPS, FEDEX, TNT), plus you will get better service. It should always be made clear prior to export that the shipment is repair and return goods.

Have you received an invoice from HMRC?? I'd be curious to see it, just to see which tariff heading and cpc code they used to clear it on its arrival back to Blighty!!

Glad to hear you at least got a refund, if not what you ordered. My driver took a quick look-in on the way through to doing a delivery in Richmond-Upon-Thames this morning, but there was no sign of life - possibly due to the fact that the residents were most likely away to work and/or Xmas shopping.

Try contacting HMRC, and appeal it. tell them that it was an old camera (over 6 months old??) and it was going for repair and return. Ask if it qualified for OPR/IPR (Outward Processing Relief/Inward Processing Relief) as it was despatched on a repair and return basis. If you used a courier (rather than Royal Mail International), ask them which CPC (Customs Procedure Code) they used to ship it out for you. If they used 100001 (permanent export), then ask for a copy of the NES Entry (sorry if this all sounds like gobbledygook!!), then advise HMRC that CPC code 210004 (ad-hoc OPR) should have applied, thus when it was returned to the UK, the reverse of this would apply, which should suppress any taxes. It may also be that the VAT they have charged was their cut of the repair cost. Also worth finding out how much was the "brokerage fee" (customs clearance charge). If you still have problems, PM me later, and I'll make my own enquiries for you.

Jeez!!.. I've been in the courier game for 25 years, and I've witnessed the changes from the old days of C548's, C3's, C6's, etc to the current CNS online entries through CHIEF, but I doff my cap to you for coping with "the good old days" of manual tarriffs!!

Welcome, Richard!!.. Look forward to seeing some of your efforts shot with your new toy!!