Hi Frogfish!!..

I trust you didn't get assigned to the Fruit & Veg section of the tarriff!! It always struck me as both a waste of time, but also funny how a Dutch tomato could be one BTN in January, and have a completely different number the following month! The biggest pain in the ass we have is, because the bulk of our courier imports is from China and the Far East, Station 25 at Heathrow are all over it like a rash! I'm told by a friend that works for HMRC that their main problem at the moment is finished wedding dresses being knocked up in India, and imported with a £5 value, and described as samples!! TBH: I've yet to actually import a camera and/or accessories, so the clearance procedure is still a bit of a mystery to me, although we have a good import broker we use.

You may have to chalk this one up to experience, Jacqui.. However, I don't give up easily, so I'll keep pursuing it for you.

I know where this is. I think one of our drivers has friends that drink in The Sussex Arms across the road from it on Staines Road. I'll put the feelers out!!

Twickers is not too far from where I live/work. If you can let me know the address there, I can get it checked out for Jacqui.

Jacqui - try the following with OFM after the stuff arrives..

Get on the phone and complain like hell, telling them that you're furious that you paid for a GUARANTEED NEXT-DAY DELIVERY. Tell them that their (lack of) service has left a bad taste in your mouth, and that you will never use them again, and you'll tell all your friends and family likewise...

With any luck, they might offer you something by way of compensation for your bad experience by way of trying to get back into your good books. Act as though they have just offered you the greatest thing in the whole wide world, but remember not to use foul and/or abusive language, because that will get you nowhere. Call it a sort of reverse-psychology, if you will. If they want to maintain their reputation, I think they might just be "gently persuaded" to see it from your POV!!..

Jacqui - you are at the mercy of RM trying to deal with pre-xmas deliveries. As I suggested earlier, give it time.

Jacqui - this being Xmas week, all businesses will be working flat out to beat the Xmas delivery deadline, including Royal Mail. Possibly the reason for no-one answering the phone is because this may be a small operation, and the boss is on the shop-floor, so to speak. It may well have been despatched already, but they haven't had time to email you the tracking number. If it doesn't turn up by the first week in January (after the festive holidays), then try calling them again. If you paid by credit card, try contacting them. Even though your purchase may have been under £100, they might have some recourse open to them, if not directly available to yourself.

Anyway, best of luck, and Happy Xmas to you and yours!!

I've found that ZERO ASSUMPTION FILE RECOVERY works very well. I had a damaged SD card that other progs wouldn't recover the images from - ZAFR done it with ease for me!

http://www.z-a-recovery.com/download.htm

From BOUDOU701's link (1st post), I clicked on CONTACT US to get the VAT/EORI number. The number is attributed to:

SILVER CENTRE (UK) LIMITED
UNIT 8 CUERDEN GREEN ESTATE
SHERDLEY ROAD
LOSTOCK HALL
PRESTON
LANCS
PR5 5LP

If anybody has a 10-ft bargepole....

The address that UK BEST IMPORTS LIMITED (324-326 Regent Street, London) is registered to is an accomodation address only! Here's a link, showing that a p.o. box can be obtained for a fee.

http://www.prime-secretarial.co.uk/prices.html

Use this weblink to check out VAT (EORI) registration numbers. It's EU-wide, so even if a website displays a Belgian, Croatian, or whatever reg. number, it will show who it's registered to.

https://www.vat-check.eu/default.aspx?c=adw_vc&gclid=CN73mKLCk60CFegmtAodmHgrlA