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Browse the frequently asked question categories.


Why am I repeatedly asked to log in?

If you are asked to log in even when you have entered your correct username and password, make sure you have cookies enabled. If cookies are enabled or enabling them doesn't resolve this issue, try clearing the cookies stored on your computer, please note this will also delete all saved settings for other previously visited sites.

How do I contact Pentax User?

You can contact us by using the Report Problem form.

How can I subscribe to the Pentax User newsletter?

The newsletters archive page has a form where you can submit your email address to start receiving our editorial and promotional newsletters.

How do I find out my username and/or password?

If you've forgotten your password, please visit the remind me page using the link below. You'll be asked for the email address you used to create your account, on submission you'll get a new password to your inbox - Reset Password

How do I subscribe to Pentax User's Plus Membership?

You can help support Pentax User by purchasing Plus Membership. The subscription is only £9.99 per year and you can pay via PayPal or checkout as a PayPal Guest using any credit or debit card. Alternately if you'd like to make a bank transfer please send us a message using the report contact form.

How do I leave a reaction on a comment?

Follow the steps below to leave a reaction on a comment, please note you'll need to be logged into the site to leave a reaction.
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Once you've added your reaction, the owner of the comment will get a notification.

How do I insert an emoji into a comment?

When leaving a new comment and you'd like to insert an emoji, follow the following steps. Please note you'll need to be logged into the site to leave a comment.
Comment Image

The code will be converted to an emoji when you post your comment.

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