All Forum Comments
Comment by Mannesty posted on Pentax User Plus member at 04/05/2011 - 16:54
cardiff_gareth wrote:
Just used the K20d & 16-45mm for a wedding on Friday, in the middle of processing the images, will post some up later on when I get a chance if you want ?
Wedding, Friday, surely it couldn't have been . . . . nah, of course not. Just used the K20d & 16-45mm for a wedding on Friday, in the middle of processing the images, will post some up later on when I get a chance if you want ?
Comment by Mannesty posted on Does it make any sense to use Pentax in the wedding photography? at 01/05/2011 - 18:13
johnriley wrote:
I'm moderating the forum is the answer to your question.
Sorry John, but that doesn't answer my question. My question is:-I'm moderating the forum is the answer to your question.
Quote:
...is there no dialogue or communication between PU Team members such as yourself, and PU Admin staff?
I've made my report to the PU admin team referencing this thread. So far, I have been told only that my message has been passed on. After more than a week, still no response....is there no dialogue or communication between PU Team members such as yourself, and PU Admin staff?
Comment by Mannesty posted on Pentax User Plus member at 29/04/2011 - 10:41
royd63uk wrote:
blimey it's only £9.99
If you bought a magazine which promised a CD/DVD inside from a newsagents, and the CD/DVD was missing, would you complain?blimey it's only £9.99
The same principle applies here. It doesn't matter that it's "only £9.99", what matters is that I and others signed up and paid expecting the promised benefits. Having paid, we discover that these benefits, Magazine PDF Downloads for example, are not available.
Comment by Mannesty posted on Pentax User Plus member at 29/04/2011 - 07:19
johnriley wrote:
It was not my intention to do you any disservice John. From your reply, it seems I mistakenly believed that the PU Team had some influence with, and/or were influenced by the PU Admin team.Mannesty wrote:
Myself and others feel cheated and that needs to be rectified.
You do me a disservice as I have nothing whatsoever to do with PU Admin.johnriley wrote:
I think you are naturally biased towards PU Admin decisions John. If you were not so close to it, I'm sure you would complain. If this were a membership subscription in which you weren't so heavily involved, I'd like to think that you'd complain very strongly.Quote:
I have lost my subscribed symbol, even though I have paid until the end of December 2011 and have not claimed a refund
That happened to me as well and until I paid to be a Plus member it was gone. Once I paid, it was back.I have lost my subscribed symbol, even though I have paid until the end of December 2011 and have not claimed a refund
Myself and others feel cheated and that needs to be rectified.
To help me, and perhaps others, to understand the relationship, is there no dialogue/communication between PU Team members such as yourself, and PU Admin staff?
Comment by Mannesty posted on Pentax User Plus member at 28/04/2011 - 22:36
You have some good ideas there 'Joe User'.
This thread has been running a week now, and not a word from the PU Admin team.
This thread has been running a week now, and not a word from the PU Admin team.
Comment by Mannesty posted on Pentax User Plus member at 28/04/2011 - 12:28
johnriley wrote:
I think you are naturally biased towards PU Admin decisions John. If you were not so close to it, I'm sure you would complain. If this were a membership subscription in which you weren't so heavily involved, I'd like to think that you'd complain very strongly.Quote:
I have lost my subscribed symbol, even though I have paid until the end of December 2011 and have not claimed a refund
That happened to me as well and until I paid to be a Plus member it was gone. Once I paid, it was back.I have lost my subscribed symbol, even though I have paid until the end of December 2011 and have not claimed a refund
Myself and others feel cheated and that needs to be rectified.
Comment by Mannesty posted on Pentax User Plus member at 28/04/2011 - 11:35
I think the PU Plus feature has gone off a bit half cocked.
IMHO, PU Magazine subscribers should automatically become PU Plus members for the remainder of their subscription, and enjoy the same benefits that they had before.
The PU Plus feature should be introduced only when the promised features are actually available and the current ad campaign to attract new members should cease, any payments already made should be refunded.
That would return the status quo. When the promised features are available, the ad campaign should then resume, and not before.
As I've said before, if this were politics, we'd be after somebody's blood. OK, a resignation would do.
The PU team have an opportunity to correct the situation. It remains to be seen whether they'll take that opportunity.
IMHO, PU Magazine subscribers should automatically become PU Plus members for the remainder of their subscription, and enjoy the same benefits that they had before.
The PU Plus feature should be introduced only when the promised features are actually available and the current ad campaign to attract new members should cease, any payments already made should be refunded.
That would return the status quo. When the promised features are available, the ad campaign should then resume, and not before.
As I've said before, if this were politics, we'd be after somebody's blood. OK, a resignation would do.
The PU team have an opportunity to correct the situation. It remains to be seen whether they'll take that opportunity.
Comment by Mannesty posted on Pentax User Plus member at 28/04/2011 - 11:30
There may be some K10D owners who haven't seen it before, but that firmware was released on 22nd April 2010.
Comment by Mannesty posted on K10D firmware upgrade at 27/04/2011 - 15:16
Or just wait for the K4, K3, K2, or the Holy Grail . . . the K1DLXZ1ZS Digimatic
Comment by Mannesty posted on Is the k5 worth buying at 27/04/2011 - 14:18
Somehow I just knew that the IT department would be to blame. Aren't they always . As a long suffering IT solutions provider myself, they have my sympathy.