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Comment by Kevriano posted on Knights Battle at Hever at 19/11/2017 - 08:34
Comment by Kevriano posted on On Landscape Magazine at 18/11/2017 - 07:09
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The advantage of creating your file to an exact specification is that you dont then rely on the printers software to make any adjustments .....
Comment by Kevriano posted on A question about prints... at 17/11/2017 - 18:30
It depends on the printing service. DSColourLabs require the image resized to the specific print size at 300 ppi. ProAm require the same but use a different ppi (402 I think). You should always check on the printing services website.
The advantage of creating your file to an exact specification is that you dont then rely on the printers software to make any adjustments. In the case of DSCL or ProAm it wont make any adjustment at all, your print will just be wrong. This enables them to keep costs low yet still produce a high quality print.
For a service that offers the ability to crop on the website itself or has software that will do it for you then Nigel's advice is probably correct.
Comment by Kevriano posted on A question about prints... at 17/11/2017 - 17:09
As for resizing using PPI, How does that work as I have dropped to 7 x 5 in photoshop?
If you are using the crop tool, check the parameters you are using to make sure you retain 300 ppi. After you crop, check the image dimensions with the "resize image" menu
Comment by Kevriano posted on A question about prints... at 16/11/2017 - 17:04
Yes, and this was my issue. There are no borders on my uploaded pics. They wanted me to crop or shrink to fit, which I didn't do, as they were exactly as they needed to be. They agreed they weren't right, but the next batch have different photos with borders. I certainly won't use Photobox again.

Comment by Kevriano posted on A question about prints... at 16/11/2017 - 16:08

As for resizing using PPI, How does that work as I have dropped to 7 x 5 in photoshop?
Comment by Kevriano posted on A question about prints... at 16/11/2017 - 14:28
We're the shots that came back with borders top and bottom missing part of the original image, if they were then the issue would seem to be with photobox, it kind of sounds like the were trying to print a different aspect ratio on to 7 x 5 .
They were hardly so stupid to mix up the portrait and landscape orientation on different shots, it's the only other thing I can think of.
Comment by Kevriano posted on A question about prints... at 16/11/2017 - 12:09
Have you compared the images that came back with a border to the images submitted. Should be able to tell from that where the problem is.
Nothing to do with your camera.
Comment by Kevriano posted on A question about prints... at 16/11/2017 - 11:46
When I received the first batch of prints some had white borders top and bottom, and so I argued with the printer, got some done larger at 7. 5 x 5, and this seems to have solved the issue with the cropped shots, but recreated the issue with those I didn't touch.
Obviously I now have 2 batches of pics that I can work with, but it doesn't seem right. Surely you can get prints the right size from an APS-C camera these days? Or am I wrong?
Comment by Kevriano posted on A question about prints... at 16/11/2017 - 10:15


certainly look as though they are putting in the effort, lots of colour to play with but probably to many shots of their backs to make it of great interest.
As for cropping, I could have I guess, and did with a couple. Thanks for the comment though.