The Pentax cashback scheme continues to give me grief

Despite having my claim form since Monday morning, Pentax or whoever is handling this cashback has not sent an e-mail of acknowledgement or changed the message on their website, which says that they are "awaiting my application form".

I called the helpline today and had to listen to numerous "all lines are busy" messages but in German I was then cut off numerous times before finally managing to speak to someone, who promised to send a message to I.T. to sort it out

I strongly recommend anyone sending in their claim form to 'that office block in Essex' to send it by special delivery, so that you can prove that it has arrived.

I have just bought one but it has not yet been used, maybe this weekend

I agree.

It is a very worthwhile upgrade.

Many excellent entries so far

Congratulations

I use Firefox and the button was visible although I think the form itself is confusing.

I telephoned the helpline at lunchtime and once I told them that I knew they had my application, they went away to check.

They then confirmed receipt of the form and said that they would arrange for IT to send me an e-mail and for the status of my application on the online system to be updated.

So far neither has happened

I have just been through the same debate with myself and opted for another K20D because :-

a) it is weatherproof
b) it uses the same grip and batteries as my other bodies
c) the controls are exactly the same as my other bodies

So I would recommend you go for the K20D.

Having entered your barcode, which then tells you what the product is, you have to click on the "Register" button whcih is halfway up the form.

This then shows your product over on the right hand side.

You then have the option to enter more barcodes if you have bought more than one item.

Having entered and pressed "Register" for each item, you finally press the "Submit" button.

Hope this helps

I appreciate that it is still early days but has anyone posted off their cashback claim form and had it verified online as having been received :

I sent off my claim form on Saturday by Special Delivery and know that it arrived on Monday morning.

Checking this evening the cashback website states that they are awaiting the arrival of my claim form.

This cashback offer is clearly being handled by a third party on behalf of Pentax and the claim form has to be sent to what appears to be a set of serviced offices in Barking

Perhaps they only turn up one day a week to check their post :

Yes - the K20D.

Try giving Chris @ SRS Microsystems a call to see if he is planning to get any more new K20D's.

Last week he had three, but they have now gone, not least because I bought one of them