Ebay returns

SteveEveritt
Posted 05/03/2011 - 10:05 Link
This is what I bought:

HERE WE HAVE A SET OF PENTAX FITTING EXTENSION TUBES, No'S 1,2 AND 3 COMPLETE WITH END CAPS

Having a massive clear-out, due to Old Age and Health problems.

These items have been around sometime and are untested, but will possibly be OK, as I usually have dumped the rubbish!

Very low start price and no reserve, so they are on sale, from the first bid.

Please checkout my other listed items,and there will be many more in the weeks to follow.

All my projects must go!!!

No returns, I will post as economically as possible, but Signed For, as security. I do not try to make money out of P&P

Happy Bidding


My issue is two of the catches on the three tubes do not work and will not engage meaning any lens attached could potentially fall off. This was not mentioned in the description, oh, and the whole lot stinks of cigarette smoke.
How do I stand as far as returning them is concerned? I know the item states no return and untested but surely as it has not been described correctly they can be returned?
Flickr
"Life is what happens to you while you're busy making other plans" (John Lennon)
George Lazarette
Posted 05/03/2011 - 10:39 Link
"Not tested, but will POSSIBLY be OK."

And probably not.

I think you are on swampy ground.

G
Keywords: Charming, polite, and generally agreeable.
DrOrloff
Posted 05/03/2011 - 10:43 Link
I'm not sure the seller has been dishonest as they are sold as untested. They are only described as possibly OK.

It might depend on the start price - if it was set at 99p I don't think I would have a complaint as clearly it is a punt and arguably they are worth 99p.

But there's no harm in contacting the seller and asking for a refund.
Algernon
Posted 05/03/2011 - 12:21 Link
Ask for a refund. If a shop sells something "As Seen" they have to refund if the item has a fault that you wouldn't have seen
Half Man... Half Pentax ... Half Cucumber

Pentax K-1 + K-5 and some other stuff

Algi
ChrisA
Posted 05/03/2011 - 13:00 Link
I'd suggest that life is too short to try and get the £8 back.

It said 'possibly Ok', and 'no returns' in the listing, and you bought anyway.

I suppose the starting price of £7.99 suggests something of a chancer, but even so.
.
Pentax K-3, DA18-135, DA35 F2.4, DA17-70, DA55-300, FA28-200, A50 F1.7, A100 F4 Macro, A400 F5.6, Sigma 10-20 EXDC, 50-500 F4.5-6.3 APO DG OS Samsung flash SEF-54PZF(x2)
.
Edited by ChrisA: 05/03/2011 - 13:03
royd63uk
Posted 05/03/2011 - 13:12 Link
I agree ask for a refund...but dont think it wil happen
regards
Roy

Pentax K3 gripped,and some lenses
https://www.flickr.com/photos/pentaxroy/

my pbase gallery
DrOrloff
Posted 05/03/2011 - 13:13 Link
For that starting price I would expect the seller to have a cursory check to spot any obvious faults, like they were broken.

I would ask for a refund. 100% feedback is precious.
Mike-P
Posted 05/03/2011 - 14:39 Link
Personally I wouldn't bother but as he listed the tubes as used and not untested/not working/for parts you would probably be within your rights to ask for a refund.

His listing:

Item specifics

Condition:
Used: An item that has been previously used. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or an item that has been returned to the seller after a period of use. See the seller’s listing for full details and description of any imperfections.
SteveEveritt
Posted 05/03/2011 - 15:01 Link
Cheers all, I'm annoyed more than anything that the tubes are broken, I took a punt as I hoped that they might have the contacts...but didn't. And if they didn't I wanted to put them straight back on and hope to get back what I paid. But I have a conscience and could not out of principle put these back on because they are broken and would not want to rip anyone off.
At least it was only £8.
Flickr
"Life is what happens to you while you're busy making other plans" (John Lennon)
Mike-P
Posted 05/03/2011 - 15:10 Link
Put in an offer on THIS and then with a pair of molegips unscrew the centre element.

This gives you a macro tube with contacts for little money.

Works very well.
malvern_man
Posted 05/03/2011 - 15:29 Link
I'm not a 100% sure but I don't think you are allowed to put 'No Returns'

Try filing a SNAD but you will need to post them back to him by recorded post at your cost to comply with Ebay/PayPal rules.

If you don't send them recorded and get a signature then the seller can claim he's not received them back and you will lose your SNAD case.

He will have his goods back and your money.

Regards, Chris.

Just found this on Ebay help pages,

Quote:
We respect sellers’ return policies, and a buyer simply not wanting an item is not an acceptable justification for an item significantly not as described case. However, if we determine based on information from the buyer and information in the item listing that the item is significantly not as described, then, the buyer must return it to you to qualify for a refund.
Edited by malvern_man: 05/03/2011 - 15:36
Mike-P
Posted 05/03/2011 - 15:32 Link
Can be recorded, doesn't have to be registered.
malvern_man
Posted 05/03/2011 - 15:35 Link
Mike-P wrote:
Can be recorded, doesn't have to be registered.
That's what I meant, sorry.

Have ammended my original post.

Regards, Chris.
Edited by malvern_man: 05/03/2011 - 15:36
johnriley
Posted 05/03/2011 - 15:47 Link
The simplest thing is to tell the seller what's wrong - at the moment he is blissfully unaware of your displeasure.

If it were me I would just refund you and ask you to throw them away - it's not even worth the cost of sending them back.
Best regards, John
Algernon
Posted 05/03/2011 - 15:49 Link
Mike-P wrote:
Put in an offer on THIS and then with a pair of molegips unscrew the centre element.

This gives you a macro tube with contacts for little money.

Works very well.
Ha! Ha! I like his description:

"A 2x tele converter will double the focal length at the expense of about two f/ stops; so a 135mm f/2.8 will become about 270mm at roughly f/4. "

Where ROUGHLY F/4 means f/5.6

Ebay certainly brings 'em out!
Half Man... Half Pentax ... Half Cucumber

Pentax K-1 + K-5 and some other stuff

Algi

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