Can SRS Microsystems be trusted?

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johnriley
Posted 23/12/2008 - 16:35 Link
The dredit card companies seem to be very hot on potential fraud this year, so large transactions may be queried and it's a good idea to phone them first to tell them what is going to be presented.
Best regards, John
johnriley
Posted 23/12/2008 - 16:36 Link
Actually "dredit card" was a mis-type, but on reflection it might be close to the mark.
Best regards, John
Gwyn
Posted 23/12/2008 - 16:55 Link
johnriley wrote:
Actually "dredit card" was a mis-type, but on reflection it might be close to the mark.
parker06
Posted 28/12/2008 - 12:13 Link
i went to srs after phoning loads of times for info,help etc. every time they were really helpful, and prices are better than most out there (no i don't work for them lol). all my custom will be going to srs
edumad
Posted 03/01/2009 - 21:50 Link
Of course SRS is not perfect, but if people love it so much it has to be for a reason.
They have good prices, great service (accommodating, pleasant), ship fast and treat us to free shipping.

I've ordered a CPL from a company (online) and they didn't say it was out of stock, I had to find out after I ordered it.
I then got it from another company, had the CPL arrive about month after I ordered it, no explanation why...
I'm not naming names because I dont think they are especially bad... Just goes to show how easily we are subjected to these mishaps when buying online.

SRS for me now is not only good prices, but peace of mind.
Of course I wont buy everything from them, but its at the top of my list when I'm looking for something.
RaV
Posted 05/01/2009 - 20:43 Link
a Quick question. Do they post to the republic of Ireland? sent them off an email asking, but am a bit impatient wanting to buy a K20D soon and all
~Conal

Pentax K20D | 18-55mm II | 50-200mm | SMC A 50mm f2 |
DeviantArt | My Flickr |
Edited by RaV: 05/01/2009 - 20:45
Malo1961
Posted 05/01/2009 - 21:37 Link
RaV wrote:
a Quick question. Do they post to the republic of Ireland? sent them off an email asking, but am a bit impatient wanting to buy a K20D soon and all
You will find your answer here. Happy shopping.

Martin.
Best regards,

Martin.


Curious about my photography?? Just Follow the Light.
RaV
Posted 05/01/2009 - 21:56 Link
^ cheers for that. everything i need
~Conal

Pentax K20D | 18-55mm II | 50-200mm | SMC A 50mm f2 |
DeviantArt | My Flickr |
iceblinker
Posted 20/01/2009 - 10:27 Link
What is not to be trusted is that SRS have every advertised item in stock.

K20D + 18-55 II is currently out of stock. No mention of that on their website. Bear that in mind if you're expecting to be in time for Cashback.

I do appreciate the prompt email though telling me "An order has been placed with our suppliers, and we should be able to despatch within a few days."
~Pete
iceblinker
Posted 20/01/2009 - 13:46 Link
UPDATE: Stock due Thursday.
~Pete
terje-l
Posted 20/01/2009 - 22:49 Link
Don't you think we now have established that SRS is a trusted supplier?

Time to move on...
Best regards
Terry

K20D, Optio I10, DA 18-55 1:3.5-5.6 AL II, A 1:1.7/50, D FA 1:2.8/100 Macro, Sigma 70-300 1:4-5.6 APO DG Macro, Pentax AF 360FGZ
johnriley
Posted 20/01/2009 - 23:14 Link
We knew that before the thread started!
Best regards, John
jackitec
Posted 20/01/2009 - 23:40 Link
I would like to buy from srs and I have been told they will send stuff to Spain but I cannot register my address on there website because its UK only and some other countries at the moment, I deal with microglobe because they send to Spain and I have had no problems with them.
polchraine
Posted 21/01/2009 - 10:10 Link
jackitec wrote:
I would like to buy from srs and I have been told they will send stuff to Spain but I cannot register my address on there website because its UK only and some other countries at the moment, I deal with microglobe because they send to Spain and I have had no problems with them.
You can email Chris, the owner, and he will sort it out for you. Use a PM from here and he will reply.
.
K20D, *istD, MZ-S, Super-A, ME Super, MX
DA* 16-50, DA* 50-135, DA* 300,
DA 50-200, FA 24-90, FA 20-35,
M 400-600, A 50 f1.4, A 28 f2.8, A 70-210, M 35-80, M 50 f1.7
A x2S teleconverter and a few others ...
rparmar
Posted 21/01/2009 - 13:01 Link
Add my voice to the sound of the crowd.

I just bought a K20D kit from SRS and their communications were prompt and accurate. I was happy with the price, which I negotiated down a bit to compare with other sellers. Though it was still a bit more I was happy to pay the difference to deal with such a first-class outfit.

The camera was out of stock initially (so what's new?) but I got an email telling me so and another when it shipped. Unlike the poor practices of others, they do not charge your card until the item ships. So I had the pleasure of watching the pound go up against the euro day after day!

They delivered to Ireland though I had to fill out the web form saying I was in Northern Ireland. This is rather politically insensitive. I think their website should be improved in that regard. And that's the only criticism I can think of.
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