Can SRS Microsystems be trusted?
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Posted 29/10/2008 - 04:01
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I live in Australia and Chris (SRS) helped me out with a hard to get lens cap, Good bloke who knows how to treat his customers
Camera:|K-7|
Pentax Lenses:|DA12-24/f4 ED AL|DA35Ltd Macro|FA31Ltd|FA77Ltd|FA50/1.4|F70-210|FA20-35 f4/AL|A*200/f4 Macro ED|A50/1.7|A50 Macro f2.8|1.7xAF adapter|
Voigtlander|125/f2.5SL Macro APO Lanthar|
Sigma Lenses:|EX DG 100-300 f4|2X & 1.4X TC|
Flashes:|AF540FGZx2|RingFlash AF160FC|
Pentax Lenses:|DA12-24/f4 ED AL|DA35Ltd Macro|FA31Ltd|FA77Ltd|FA50/1.4|F70-210|FA20-35 f4/AL|A*200/f4 Macro ED|A50/1.7|A50 Macro f2.8|1.7xAF adapter|
Voigtlander|125/f2.5SL Macro APO Lanthar|
Sigma Lenses:|EX DG 100-300 f4|2X & 1.4X TC|
Flashes:|AF540FGZx2|RingFlash AF160FC|
Posted 29/10/2008 - 08:51
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In over 30 years of buying photographic gear I have never known one shop/dealer to be so respected by so many.
Tel,
Posted 29/10/2008 - 09:20
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In over 30 years of buying photographic gear I have never known one shop/dealer to be:-
a) Knowledgable about the products they sell, and
b) Sell at fair prices, and
c) Have a no quibble guarantee/warranty, and
d) Ship items in a timely manner, and
e) Are always friendly and courteous on the phone, and
f) Waive postal charges, and
g) Have no coffee machine.
OK, the coffee machine issue is not essential to me.
a) Knowledgable about the products they sell, and
b) Sell at fair prices, and
c) Have a no quibble guarantee/warranty, and
d) Ship items in a timely manner, and
e) Are always friendly and courteous on the phone, and
f) Waive postal charges, and
g) Have no coffee machine.
OK, the coffee machine issue is not essential to me.
Peter E Smith - flickr Photostream
Posted 29/10/2008 - 09:28
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We've just bought a Pentax K to 645 adaptor from them - it was delivered swiftly, no problems. I'm now looking forward to playing around with some 645 lenses on a K20D and comparing them to the 35mm focal length equivalents
Posted 29/10/2008 - 09:31
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Ok I like coffee, maybe I was wrong about the coffee machine. but agree with the rest of your post..
Tel,
Posted 29/10/2008 - 13:01
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The only other camera shop that I have found that came close to SRS was Euro Foto Centre (EFC) - but sadly no longer with us. They did have a coffee machine and the staff would often sit down with customer over a free coffee (they had plenty of tokens) to discuss anything - including the weather. And it was within walking distance from home.
.
K20D, *istD, MZ-S, Super-A, ME Super, MX
DA* 16-50, DA* 50-135, DA* 300,
DA 50-200, FA 24-90, FA 20-35,
M 400-600, A 50 f1.4, A 28 f2.8, A 70-210, M 35-80, M 50 f1.7
A x2S teleconverter and a few others ...
K20D, *istD, MZ-S, Super-A, ME Super, MX
DA* 16-50, DA* 50-135, DA* 300,
DA 50-200, FA 24-90, FA 20-35,
M 400-600, A 50 f1.4, A 28 f2.8, A 70-210, M 35-80, M 50 f1.7
A x2S teleconverter and a few others ...
Posted 29/10/2008 - 14:14
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Quote:
Can SRS Microsystems be trusted?
Is the Pope a Catholic?Can SRS Microsystems be trusted?
Quote:
i am looking to get a bag from Wilkinson Cameras
I bought my 80-320 from them many years ago, they seemed to know what they were doing.i am looking to get a bag from Wilkinson Cameras
Quote:
ENGAGED on thursday
Congratulations Nathan, but make sure you get all the kit you want before you tie the knot
ENGAGED on thursday
Posted 29/10/2008 - 15:14
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So far my experience with SRS is amazingly good, looking at the feedback you may think if anyone would complain about SRS it must have been a client's fault
Posted 29/10/2008 - 19:23
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I tried to order a K20D with 2 lenses after the high praise you guys gave Chris. They were out of stock... talk about an anti-climax. I know that it is not their fault (arguable) and that he is only human but now i have to wait until next Tuesday! Still, i really hope that it is worth waiting a few days.
K20D
18-55mm II
55-300mm
Panasonic FZ-50
DMW-LT55
18-55mm II
55-300mm
Panasonic FZ-50
DMW-LT55
Posted 29/10/2008 - 19:57
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aldoose wrote:
I tried to order a K20D with 2 lenses [...] but now i have to wait until next Tuesday!
That may be good, wait until the next month, K20D with lens should have a cashback offer.
I tried to order a K20D with 2 lenses [...] but now i have to wait until next Tuesday!
Posted 29/10/2008 - 20:02
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I take it that that's because of the K-M?? By cashback, do you mean that it will be cheaper or that you can pay to gat cash? The second is pointless (hole in the wall just as good) but the former would be nice.
K20D
18-55mm II
55-300mm
Panasonic FZ-50
DMW-LT55
18-55mm II
55-300mm
Panasonic FZ-50
DMW-LT55
Posted 29/10/2008 - 20:18
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Cashback means that you buy the product and then apply to Pentax, who will send you a cheque. This is often done via tryirning the guarantee card or by registering the product online.
Best regards, John
Posted 29/10/2008 - 21:05
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aldoose wrote:
I tried to order a K20D with 2 lenses after the high praise you guys gave Chris. They were out of stock... talk about an anti-climax. I know that it is not their fault (arguable) and that he is only human but now i have to wait until next Tuesday! Still, I really hope that it is worth waiting a few days.
At least they told you straight! How many times have we waited for something longer than expected because someone was being economical with the truth? (Still waiting for my new crash helmet, 3 day delivery has now taken 18...) Well done Chris/SRS for being straight-up about it.I tried to order a K20D with 2 lenses after the high praise you guys gave Chris. They were out of stock... talk about an anti-climax. I know that it is not their fault (arguable) and that he is only human but now i have to wait until next Tuesday! Still, I really hope that it is worth waiting a few days.
Best wishes, Kris.
Kris Lockyear
It is an illusion that photos are made with the camera… they are made with the eye, heart and head. Henri Cartier-Bresson
Lots of film bodies, a couple of digital ones, too many lenses (mainly older glass) and a Horseman LE 5x4.
It is an illusion that photos are made with the camera… they are made with the eye, heart and head. Henri Cartier-Bresson
Lots of film bodies, a couple of digital ones, too many lenses (mainly older glass) and a Horseman LE 5x4.
Posted 29/10/2008 - 21:57
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but for a pentax dealer to be out of stock of the leading and latest model? how big is the company. i have only heard of 'chris'. is it a one man band?
(i am not purposefully criticising srs just being inquisitive, no intention to be hostile, just everyone seems to love them abnormally (more than any company i have ever seen))
(i am not purposefully criticising srs just being inquisitive, no intention to be hostile, just everyone seems to love them abnormally (more than any company i have ever seen))
K20D
18-55mm II
55-300mm
Panasonic FZ-50
DMW-LT55
18-55mm II
55-300mm
Panasonic FZ-50
DMW-LT55
2891 posts
19 years
Wiltshire,
England