Hedge

Joined: 18th September 2008

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Hedge
I would just ring Sigma armed with your serial number. I had a problem on my 120-400 that was down to a recall that my particular example had missed.

I spoke to them Tuesday, Posted it on Wednesday with them saying around a week but I had it back on the following Tuesday all repaired and ready to go.

Excellent service.

Comment by Hedge posted on Sigma 150-500mm focusing issue at 16/12/2011 - 22:41

Hedge
Algernon wrote:
Hedge wrote:
Checked mine yesterday and there were telltale stains.

Visited SRS this afternoon and body replaced there and then.
It would be useful to know when any K-5's were bought and the date they were built. I think PhotoMe (free prog) gives the build date.

Again good to hear that SRS are on the ball.
SNumber 3828650
Bought date 30/10/10
Build date 03/10/2010

Don't know on the new one yet but it starts 39.

Comment by Hedge posted on K5 Sensor Issues... at 28/04/2011 - 23:48

Hedge
Checked mine yesterday and there were telltale stains.

Visited SRS this afternoon and body replaced there and then.

Comment by Hedge posted on K5 Sensor Issues... at 27/04/2011 - 23:14

Hedge
Hedge wrote:
Just rechecked and apart from some dust which the dust removal system has removed it still looks clear.

I don't know whether I should be happy or sad. I'll stick to confused for the time being
Well today saw mine replaced due to the staining problem.

Thanks to SRS for their speedy resolution and hopefully that's the end of it.

Comment by Hedge posted on K5 owners at 27/04/2011 - 23:12

Hedge
Just rechecked and apart from some dust which the dust removal system has removed it still looks clear.

I don't know whether I should be happy or sad. I'll stick to confused for the time being

Comment by Hedge posted on K5 owners at 06/12/2010 - 18:05

Hedge
I used DA* 16-50, f22, 1/4" ISO 6400 but no flash.
I will try again with flash or use stronger ambient lighting just to be sure.
Failing that I will take a trip to Watford and ask SRS to confirm it is ok.

Comment by Hedge posted on K5 owners at 06/12/2010 - 17:19

Hedge
Just checked mine and it looks fine.
Or my lack of talent has not shown up the problem.

I will update the poll to reflect this.

Comment by Hedge posted on K5 owners at 06/12/2010 - 16:41

Hedge
Same as above. Just have a battery in the grip and nothing in the body.

Comment by Hedge posted on K-7 Battery Grip Question at 15/10/2010 - 16:31

Hedge
PM sent regarding the filter.

Comment by Hedge posted on K20D For Sale (+ Grip + Lenses + Batteries) at 16/11/2009 - 14:55

Hedge
I'll take one.

Comment by Hedge posted on Battery grip D-BG2 at 13/06/2009 - 23:10

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