Jessops in trouble?
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Posted 10/01/2013 - 00:20
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cabstar wrote:
Obviously sale of goods can be slightly excluded if items are sold in a clearance sale and items are sold under having no warranty etc although they must still comply with the sale of goods act when it comes to item descriptions etc, as Jessops have not yet had a clearance sale and are only in administration then all contracts of sale will apply including the sale of goods act.
No it's not wrong. Administration is different. It is also a legal procedure and creditor protection takes precedent. You can try and get the goods repaired. However, the administrator is under no obligation to offer you a refund and shop stuff are instructed not to give refunds for faulty goods. You are just another creditor of the company and you can lodge a claim with the administrator but you are way down the list and stand little chance of anything. Indeed, if the administrator were to authorise a refund then it would be treating your case in preference to a secured creditor, which would be wrong.
DrOrloff wrote:
Customers come way down the pecking order. If card protection isn't available (and that is less likely for small amounts) then a claim needs to be made to the administrators. But that is way down the pecking order so I wouldn't hold out much hope. The people to be paid first by the administrators/receivers and liquidators are themselves. And very handsome their fees are too.
Sorry but that's wrong under the sale of goods act no company can refuse a refund for faulty goods, they can of course reject a refund for change of mind.greynolds999 wrote:
[quote:3496ace15f="elfer"][quote:3496ace15f="fritzthedog"][quote:3496ace15f="elfer"][quote:3496ace15f="Unlocker"]As they are not accepting gift vouchers ...
Administration is about legally protecting a company from its creditors, thus enabling it to be run as a going concern to give time to find an alternative to liquidation. The administrators are thus legally entitled to refuse customer refunds for faulty goods and to refuse to honour gift vouchers. Sometimes they are honoured, other times not. This is where credit (and some debit card) protection is useful. I would urge anyone to be aware of what protection is available always take advantage of it. Plastic gets bad press but used wisely it is very beneficial. [quote:3496ace15f="elfer"][quote:3496ace15f="fritzthedog"][quote:3496ace15f="elfer"][quote:3496ace15f="Unlocker"]As they are not accepting gift vouchers ...
Customers come way down the pecking order. If card protection isn't available (and that is less likely for small amounts) then a claim needs to be made to the administrators. But that is way down the pecking order so I wouldn't hold out much hope. The people to be paid first by the administrators/receivers and liquidators are themselves. And very handsome their fees are too.
Obviously sale of goods can be slightly excluded if items are sold in a clearance sale and items are sold under having no warranty etc although they must still comply with the sale of goods act when it comes to item descriptions etc, as Jessops have not yet had a clearance sale and are only in administration then all contracts of sale will apply including the sale of goods act.
Posted 10/01/2013 - 01:13
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The question is; if people were taking pictures with their mobiles, why did Jessops not expand their merchandise to include these? And Pentax cameras!
Bought my first slr, an MX, from them, and recently a K-5 (on-line). Sorry to see their demise but hope their staff find gainful employment.
Bought my first slr, an MX, from them, and recently a K-5 (on-line). Sorry to see their demise but hope their staff find gainful employment.
Posted 10/01/2013 - 01:24
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Good riddance. Charging people Ł6.50 for negs-only development, a 20% markup on most equipment, and coercing their customers into wasting money on UV filters... This is just karma lol.
Posted 10/01/2013 - 08:09
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It's still a shame. I wanted to go into town today and have a look at a few cameras, but with Jessops shut there isn't really anywhere with a decent range where you can go in and browse any more. Therein lies the problem I guess - I would have gone for a play, but would have bought off the net because of the price.
Despite all the bad press, they were the only shop for miles around that carried a half decent range from all the major manufacturers.
Despite all the bad press, they were the only shop for miles around that carried a half decent range from all the major manufacturers.
Posted 10/01/2013 - 09:03
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A few years back, Sue worked for Jessops in the Trafford centre and it was a highly functional, positive team full of enthusiastic photographers. The shop was overflowing with accessories and cameras alike. There was strong team spirit.
After a couple of years and being promoted to assistant manager things did well for a while and then financial troubles started. All the assistant managers were made redundant, as were the store managers. The whole ethos collapsed and waves of new management became increasingly reckilewss with their solutions.
Clearly these solutions did not work. So let's blame the market forces, including our willingness to pay, and the failure of management teams to find a solution to basically an impossible task.
I'm not forgetting that 2,000 people now face having no income and that will still include plenty of enthusiastic, keen people who deserve better. The demise of jessops may have been inevitable, but it's not something to be celebrated.
After a couple of years and being promoted to assistant manager things did well for a while and then financial troubles started. All the assistant managers were made redundant, as were the store managers. The whole ethos collapsed and waves of new management became increasingly reckilewss with their solutions.
Clearly these solutions did not work. So let's blame the market forces, including our willingness to pay, and the failure of management teams to find a solution to basically an impossible task.
I'm not forgetting that 2,000 people now face having no income and that will still include plenty of enthusiastic, keen people who deserve better. The demise of jessops may have been inevitable, but it's not something to be celebrated.
Best regards, John
Posted 10/01/2013 - 09:08
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I really enjoyed visiting Jessops to have a good look around at the latest equipment. I found the staff at the Brighton branch to be really excellent, enthusiastic photographers and took all the time you wanted to discuss the equipment. I could quite happily while away an hour or more in there. I even once bought something, a remote control. I wonder why they went bust.
Posted 10/01/2013 - 09:09
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johnriley wrote:
I'm not forgetting that 2,000 people now face having no income and that will still include plenty of enthusiastic, keen people who deserve better. The demise of jessops may have been inevitable, but it's not something to be celebrated.
+1
I'm not forgetting that 2,000 people now face having no income and that will still include plenty of enthusiastic, keen people who deserve better. The demise of jessops may have been inevitable, but it's not something to be celebrated.
Pentax pour des images riches en détails!
Posted 10/01/2013 - 09:34
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JAK wrote:
They might not be accepting gift vouchers but apparently they're still selling them!
http://uk.finance.yahoo.com/news/jessops-keeps-worthless-vouchers-sale-170741302...
http://www.jessops.com/gift-cards
John
If you click on a voucher to try to buy it, it says that they are not processing any orders...fortuntely.They might not be accepting gift vouchers but apparently they're still selling them!
http://uk.finance.yahoo.com/news/jessops-keeps-worthless-vouchers-sale-170741302...
http://www.jessops.com/gift-cards
John
*oops, just spotted that this has already been mentioned!*
Getting there! Thanks to you guys
Pentax K3ii, Pentax K10d, Kit lens ( 18-55mm ), 50mm f1.7 lens, Tamron 70-300mm lens, Prinzflex 70-162 manual lens, Various old flashes.
Pentax K3ii, Pentax K10d, Kit lens ( 18-55mm ), 50mm f1.7 lens, Tamron 70-300mm lens, Prinzflex 70-162 manual lens, Various old flashes.
Posted 10/01/2013 - 09:56
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Dodge69 wrote:
+ 2....
johnriley wrote:
I'm not forgetting that 2,000 people now face having no income and that will still include plenty of enthusiastic, keen people who deserve better. The demise of jessops may have been inevitable, but it's not something to be celebrated.
+1I'm not forgetting that 2,000 people now face having no income and that will still include plenty of enthusiastic, keen people who deserve better. The demise of jessops may have been inevitable, but it's not something to be celebrated.
k-5, K-5ii,60-250 f4, 50 f1.4 af,17-70 f4, 100mm macro wr,siggy 10-20 siggy 100-300f4
Posted 10/01/2013 - 09:58
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milamber wrote:
It's still a shame. I wanted to go into town today and have a look at a few cameras, but with Jessops shut there isn't really anywhere with a decent range where you can go in and browse any more. Therein lies the problem I guess - I would have gone for a play, but would have bought off the net because of the price.
Despite all the bad press, they were the only shop for miles around that carried a half decent range from all the major manufacturers.
How about The Wex Photographic Showroom - Norwich or i this to far...
It's still a shame. I wanted to go into town today and have a look at a few cameras, but with Jessops shut there isn't really anywhere with a decent range where you can go in and browse any more. Therein lies the problem I guess - I would have gone for a play, but would have bought off the net because of the price.
Despite all the bad press, they were the only shop for miles around that carried a half decent range from all the major manufacturers.
k-5, K-5ii,60-250 f4, 50 f1.4 af,17-70 f4, 100mm macro wr,siggy 10-20 siggy 100-300f4
Posted 10/01/2013 - 11:15
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My gosh, another one bites the dust and we're not even half way through this recession. My high street is starting to look very bare now. I wonder how it will look in 2 years time, even the online retailers will be feeling the squeeze by then.
Quote:
johnriley wrote:
So let's blame the market forces, including our willingness to pay
I don't think it's a case of people not willing to pay, I reckon it's more down to people not having any cash or credit to buy non-essentials. Those poor souls from Jessops shopfloor are about to learn some hard lessons about market forces and the reality of being benefit scroungers.
johnriley wrote:
So let's blame the market forces, including our willingness to pay
As for me, all I know is that I know nothing.
Posted 10/01/2013 - 11:55
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Lü wrote:
My gosh, another one bites the dust and we're not even half way through this recession. My high street is starting to look very bare now. I wonder how it will look in 2 years time, even the online retailers will be feeling the squeeze by then.
...16 Charity Shops, 3 Pound Shops, 11 Betting Shops, 6 Banks/Building Societies, 1 Tesco Express and a Chemist ?
My gosh, another one bites the dust and we're not even half way through this recession. My high street is starting to look very bare now. I wonder how it will look in 2 years time, even the online retailers will be feeling the squeeze by then.
LennyBloke
Posted 10/01/2013 - 12:21
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With Jessops closing down there will be no camera retailers in Edinburgh apart from Calumnet. We lost Jacobs last year.Ignore Curry's/PC world etc.
Whilst not a fan of Jessops it is a pity but a sign of the times that they have gone to the wall. Their prices were way over the top and they seemed unable to decide where their core business was. I suspect they may try and become an on-line retailer.
Whilst not a fan of Jessops it is a pity but a sign of the times that they have gone to the wall. Their prices were way over the top and they seemed unable to decide where their core business was. I suspect they may try and become an on-line retailer.
Posted 10/01/2013 - 12:44
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Well - if you are wanting to buy Pentax from Calumet - you don't get much choice
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And , since you are North of the Border , MerchantCity Cameras in Glasgow is also not great
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which is why I phone SRS
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And , since you are North of the Border , MerchantCity Cameras in Glasgow is also not great
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which is why I phone SRS
let the education continue
proud owner of a couple of cameras and a few bits and bobs
proud owner of a couple of cameras and a few bits and bobs
24424 posts
24 years
Tyldesley,
Manchester
According to this:
http://www.adviceguide.org.uk/england/consumer_e/consumer_taking_action_e/consum... we end up a creditor of the company and way down the list for getting paid.