I dont need to grow up thanks. It was the 14th call when i got someone to actually tell me what was going on. I made the calls , not you so you have no comment. Im banging my head against a brick wall here anyway as your biased. I wonder why there aint alot of members on here??

Well thatgs 1 less now. (admins delete my account)

What a laugh this is. You are all so morally perfect arent you!!

Do you think it costs pentax anywhere near the amount they sell the slr's for??

Of course not. I returned as i made the wrong purchase. Simple as that. Im certainly not going to lose any sleep over it.

I know of companies that clean them, wrap them up and sell as new again so not all lose out.

I dont buy clothing and then return , thats just a silly statement. You are all so judgemental is laughable. Do you all stick to the 30mph speed limit too?

Your just kidding yourselves and trying to appear perfect. Your the stupid ones, not me!

I know who i am! DO YOU!!

p.s i only came back on to see what ridiculous comments you all put!

Im going to delete my accoiunt and go elsewhere.

Your obviously all very biased obviously

May i suggest you get off your high horse. I was entitled to send it back and i did so.

And i thought this was a friendly forum.

How wrong was i. Now i know why it aint that busy

I only went to SRS as i heard such good things on here. My experience was in fact the opposite. I called 3 times to buy and the first 2 times i was met by a demonic sounding chap with no apparant interest in selling me anything. I was just expecting a friendly company and in honestly got a cold service.

Matt

Incorrect!!

Go to the consumer rights website and it clearly states that if you change your mind within 7 days you are entitled to a full refund!!

SRS wouldnt shoot themselves in the foot by giving a refund unless they had to.

Matt

If i bought it over the phone or internet you would have had no choice. Its UK consumer law and not even you are exempt.

Hi,

Well as it was bought over the phone under the distance selling rules every company has to give a cooling off period. I bought the K10d off ebay and was a good buy.

Matt

Q1 : Nothing wrong , just too small for my hands. Got a K10d now.
Q2 : I sent it back on last monday and got refund today.
Q3: Because i had spoken to her at least 6 times before and when i asked the chap if my refund had been done he said "hang on ill aske nikki" and i heard him ask her and i heard her shout "im with a customer but tell him its been done"
Q4: Im quite sure it was 14 times, and it was over tuesday, wednesday, thursday and friday so 4 days.

If the people i had been talking to just took some ownership of the call instead of having a "i dont know and dont care" attitude it would have been dealt with within 1 call.


I think i will stick with currys or jessops when it comes to upgrading the body eventually.

Matt

Hi,

I bought a K100d from them on the 2nd December. Didnt get free delivery despite saying im a member of this forum. I sent it back after a few days and to be honest it was a nightmare. I paid over £20 special delivery to send it back as i wanted a quick refund. Called a total of 14 times to ask when i will get my refund. They werent very polite, interested and in the end it was a girl called Nikki that shouted in the background whilst serving a customer "tell him its been done this morning". Hardly professional. They also refunded me £1 less than i paid for the camera. Im not going to ring up and waste another 14 calls worth for a £1

Matt