We had similar problems with a store card, had it for a couple of years and it was paid off in full every month, then statements started arriving too late to meet the due date, I had to ring them up every other month to sort it out until eventually I got a very uncooperative chap who's English was barley understandable, he was adamant the charges would stand and refused to put me onto a supervisor, I cut the card into four pieces and returned it asking them to close the account and remove my name and address from their system as I would no longer be interested either the card or further offers from them or their chain of stores
Guess what, I got a phone call within 2 days from a very apologetic lady asking me what they could do to put it right, I told them to close the account as I'd requested

I now have another card from a different chain store and they are trying a different tactic of keeping the credit limit low and trying to charge me when I exceed it.

I get the feeling that if you pay cards off in full every month and the card company's are not making money out of you then they will try tactics like this, I can see another one getting the scissors trwatment

that's a handy link Christopher, that draft has already been saved in my documents folder, you never know when it may come in handy

My thoughts exactly, perhaps someone who knew it was there? I could add words like scumbags etc but that doesn't help you get your kit back.

As for cover via house insurance you have to be 100% sure you are covered for "personal possessions away from home" also be sure it covers for accidental damage both in the home and outside, I also make sure that "camera equipment" is specified on my schedule, if it isn't on the renewal certificate when it arrives I ring them up and get them to send me one that does.

Contact Mifsuds Barrie, by registered post, tell them you are well aware of your rights under EU legislation (2 year warranty) and also the UK sale of goods act, and that you are prepared to take legal action in order to persue your rights, make them aware that unless they agree within 7 days to replace or repair the camera free of charge you will issue a summons through the small claims court in order to recover the cost for repair or replacement of the faulty item.

DON'T let them fob you off with returning the camera to JPS, they sold you the camera, it is their responsibility.

If you need help drafting a letter drop me a PM.

PS; serves you right, should have bought from SRS

If you want a field mouse to photograph Vic let me know, I'm forever releasing them after the cat has brought them in to play with, she does it so often I'm seriously thinking of setting up a mouse rescue centre And if you saw how small these little critter really are you would appreciate Garys pics even more.

I remember something about that fault too Barrie, but surely your K5 is under warranty? I've only had mine 18 months.

The quicker you get it off for repair the quicker you get it back.

I wondered when someone would spot that

Monochrome is a word often used to describe B&W photography but in actual fact a picture made up of varying shades of any one colour is really a monochrome image, Mono=single Chrome=colour, so an image could consist of varying shades of red and still be Monochrome.

B&W is also a misnomer as black is the total absence of light and white is all colours of the visible spectrum mixed together, plus it doesn't describe all the shades of grey in-between, perhaps the digital darkroom has the best idea by refering to it as Greyscale

Who said Photography was easy

Is that why kids want pet Rabbits?

How long did you wait to get the shot without passing crowds of people?