Pentax K10D Warranty

duroo72
Posted 29/03/2008 - 18:21 Link
Hello im new!!
Im happy to say im now the proud owner of a K10D bought from jacobs website, my camera came with a 12 month warranty, the extended warranty card that came with it says i can extend it for 3 years @ a total cost of £54.99 it covers accidental damage , repair costs and replacement with a similar priced product if it cant be repaired which sounds reasonable and is provided by domestic general - has anyone taken the cover out or have any idea advice to give on this subject ?
Some may say these warrantys are a rip off but i dont mind as it works out to £18.33 per year or 0.05 per day ! i just want cover.
Many Thanks.
Mike-P
Posted 29/03/2008 - 18:59 Link
I think thats a very fair price considering it covers against accidental damage. If you look at my thread about Jacobs I mentioned the tv I bought .. I'm prety sure that was with domestic general.
duroo72
Posted 29/03/2008 - 19:30 Link
Quote:
I think thats a very fair price considering it covers against accidental damage. If you look at my thread about Jacobs I mentioned the tv I bought .. I'm prety sure that was with domestic general.
ok m8 ill check it out can you send me the link please?
Mannesty
Posted 29/03/2008 - 21:49 Link
Your camera has 2 years warranty against manufacturing faults or defects. That's European law.

Why do manufacturers still try to pull the wool over the eyes of the british public by stating 12 months warranty when they know darned well they have to give 24 months? Just because they can?
Peter E Smith - flickr Photostream
duroo72
Posted 29/03/2008 - 21:53 Link
Quote:
Your camera has 2 years warranty against manufacturing faults or defects. That's European law.

Why do manufacturers still try to pull the wool over the eyes of the british public by stating 12 months warranty when they know darned well they have to give 24 months? Just because they can?
does that law cover accidental damage if dropped it and broke it?
Mannesty
Posted 29/03/2008 - 22:01 Link
Quote:
Mannesty wrote:
Your camera has 2 years warranty against manufacturing faults or defects. That's European law.

Why do manufacturers still try to pull the wool over the eyes of the british public by stating 12 months warranty when they know darned well they have to give 24 months? Just because they can?
does that law cover accidental damage if dropped it and broke it?
No it doesn't. Manafacturers warranty only covers defects in manufacturing or early life failure of a component or assembly.

Accidental damage cover is insurance, not warranty.
Peter E Smith - flickr Photostream
Daniel Bridge
Posted 29/03/2008 - 22:18 Link
Quote:
Your camera has 2 years warranty against manufacturing faults or defects. That's European law.

Why do manufacturers still try to pull the wool over the eyes of the british public by stating 12 months warranty when they know darned well they have to give 24 months? Just because they can?
From the Trading Standards website here:

Quote:
A trader or manufacturer is under no obligation to provide a guarantee, and if they do, they can specify any time span, for example six months, twelve months or three years. They can also specify what is to be covered by the guarantee, and exclude certain parts, or wear and tear. They cannot, however, take away any rights you would have under the Sale of Goods Act.
Apparently (read elsewhere) the Sale of Goods Act gives you 6 years in which to claim against a retailer if the item was faulty when sold, although this would be hard to prove if you had 'accepted' the item as being fit for purpose. It is this time-frame that the E.U. has legislated needs to be at least 2 years, not the guarantee period.

Dan
K-3, a macro lens and a DA*300mm...
Daniel Bridge
Posted 29/03/2008 - 22:19 Link
Quote:
Accidental damage cover is insurance, not warranty.
See also here.

Dan
K-3, a macro lens and a DA*300mm...
Daniel Bridge
Posted 29/03/2008 - 22:23 Link
...and this.

Dan
K-3, a macro lens and a DA*300mm...
duroo72
Posted 29/03/2008 - 22:28 Link
Quote:
Mannesty wrote:
Accidental damage cover is insurance, not warranty.
See also here.

Dan
mmmm well its a officially called a "repair protection plan"

covers the cost of repair caused by accidental damage
replacement with the same current model if it cant be fixed
general breakdowns outside the manufacturers warranty period
duroo72
Posted 29/03/2008 - 22:34 Link
Quote:
...and this.

Dan
its not so much a warranty as a repair plan for 3 years, so for the equivlant of 0.05 per day im happy to take the gamble! after 3 years id probably want a new camera anyway.
Mannesty
Posted 29/03/2008 - 22:44 Link
Quote (extracted from here)

GUARANTEES ON CONSUMER GOODS

When you purchase something, the seller must deliver goods which are in conformity with the contract of sale. In case of lack of conformity, your first option is to ask for the good to be repaired or replaced free of charge. If repair and replacement are impossible or disproportionate, or the seller does not perform his obligation within a reasonable time and avoiding significant inconvenience, you may ask for a suitable reduction in price or for the rescission of the contract.

The seller is held responsible for the lack of conformity when this becomes apparent within two years as from delivery of the goods.

Professionals offering additional guarantees (e.g. manufacturers) are bound under the conditions laid down in the guarantee statement and the associated advertising. They must make clear that additional guarantees do not affect other legal rights conferred upon consumers by national legislation.

End Quote.
Peter E Smith - flickr Photostream
Mannesty
Posted 29/03/2008 - 22:48 Link
Quote:
...and this.

Dan
That article is 6 years old.
Peter E Smith - flickr Photostream
duroo72
Posted 29/03/2008 - 22:48 Link
guys!

its a repair for accidental damge plan not a warranty as such!
thats the bit im paying for.
Mannesty
Posted 29/03/2008 - 22:51 Link
Quote:
guys!

its a repair for accidental damge plan not a warranty as such!
thats the bit im paying for.
And as such, it represents pretty good value for money.

Does the cover start from the day you bought the insurance cover, or after the first 12 months warranty?
Peter E Smith - flickr Photostream

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