Light spot

philstaff
Posted 21/07/2010 - 14:44 Link
Can anyone offer any help as to what the ligt spot is on the photos please just got back and all the photos from the shoot have this strange light spot. I have changed the lens on the camera and still this spot remains in frame. So it must be the camera against being a lens problem any help most welcome.
Ian

[IMG]http://i23.photobucket.com/albums/b399/philstaff/_G201783.jpg[/IMG]

[IMG]http://i23.photobucket.com/albums/b399/philstaff/_G201726.jpg[/IMG]
Mannesty
Posted 21/07/2010 - 14:50 Link
Interesting. It could be dirt on the sensor, if the dirt is reflective it might manifest itself in this way, if a little unusual.

Otherwise it might be a 'hot' pixel or maybe a damaged/faulty sensor.

Have you tried cleaning it?
Peter E Smith - flickr Photostream
Edited by Mannesty: 21/07/2010 - 14:51
philstaff
Posted 21/07/2010 - 15:14 Link
Thanks Peter I also thought the IQ did not semm as good on the photos when blown up something not right.
Ian
philstaff
Posted 21/07/2010 - 15:35 Link
Have contacted Samsung and arranged for it to be looked at under the warranty just my luck wanted it for the air show on Saturday as well.
Ian
Mannesty
Posted 21/07/2010 - 17:35 Link
philstaff wrote:
Have contacted Samsung and arranged for it to be looked at under the warranty just my luck wanted it for the air show on Saturday as well.
Ian
Well IQ doesn't look too bad. Use it for the airshow and send it back after Saturday if you haven't got another body.
Peter E Smith - flickr Photostream
Edited by Mannesty: 21/07/2010 - 17:35
philstaff
Posted 21/07/2010 - 22:26 Link
I have both the K100 D and K 10 but not having used this one at the show before would be nice to give it a whirl. My fear is if I may cause any further damage to the camera.
Ian
greynolds999
Posted 21/07/2010 - 22:35 Link
Just a thought but it could be light bleeding in through the eyepiece. Try turning it off and leaving it in a dark room for a couple of hours.

But to be honest I'd send it back ASAP. By law if you unnecessarily use a product after discovering a fault you have legally been considered to have 'accepted' it in it's current state.
philstaff
Posted 21/07/2010 - 22:42 Link
greynolds999 wrote:
Just a thought but it could be light bleeding in through the eyepiece. Try turning it off and leaving it in a dark room for a couple of hours.

But to be honest I'd send it back ASAP. By law if you unnecessarily use a product after discovering a fault you have legally been considered to have 'accepted' it in it's current state.
I am going to send it back as soon as I have the paper work from Samsung might as well have it sorted asp.
Ian
philstaff
Posted 07/08/2010 - 15:17 Link
Just an update on this thread my camera was sent to the Samsung repairer and I phoned them yesterday. They are unable to repair the camera as they can not get the part needed for the repair from Samsung. Im waiting for a reply as to what can be done from Samsung now.
Ian
philstaff
Posted 11/08/2010 - 15:58 Link
Another update still waiting they have promised to send a new camera but I have been waiting two days for a call from the department who deals with these issues. Not a great service to be honest aand not sure if they will send like for like.
Ian
Mike-P
Posted 11/08/2010 - 16:05 Link
I seem to remember someone else on the forum having a problem with a Samsung DSLR a while back and because they couldn't fix it or replace they offered the user a new NX10.

May have been a different forum or just complete rubbish though
Edited by Mike-P: 11/08/2010 - 16:05
piotro
Posted 11/08/2010 - 16:26 Link
Good memory Mike, I think you are reffering to this:
https://www.pentaxuser.com/forum/topic/gx20-going-back-for-repair-19377/p-0
philstaff
Posted 11/08/2010 - 17:47 Link
Thats my worry Mike the lens mount is different on the NX 10, you can get an adapter but Im not sure how this will effect the cameras auto focus and the metering. I did try one out today but much prefer the feel of the k10 and GX 20.
Ian
Anvh
Posted 11/08/2010 - 19:36 Link
Clearly they can offer you a replacement, in those situation it would be normal to get a refund... problem is you contacted Samsung and not the store that you have the sale contract with.
I don't know how this will be handled, here in the Netherlands the store isn't responsible any more because you bypassed him.
Stefan
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K10D, K5
DA* 16-50, DA* 50-135, D-FA 100 Macro, DA 40 Ltd, DA 18-55
AF-540FGZ
philstaff
Posted 11/08/2010 - 22:26 Link
Hi Stefan I cant see my options being any different if I had contacted the store I suspect there offer will be the NX 10. I may hold out for a cash back offer though.
Ian

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