Search results for 'sensor cleaning' - page 331
Kr Sensor Marks?
Let us hope we both have a camera back by Christmas!
Posted by helios on 15/12/2010 - 17:28
Kr Sensor Marks?
Also, when looking at the sensor through a professional magnifier these dots will show. If the dots can not be removed by professional cleaning the dots are between the sensor and the filter, and in that case your camera will be replaced. That's the first time as far as I know that someone from P...
Posted by Algernon on 15/12/2010 - 17:32
Kr Sensor Marks?
Do Pentax refund the cost of a pro clean ? £35 sensor clean on a camera with 100 shutter count!! Regards Chris
Posted by chrissinkpen on 15/12/2010 - 19:17
Kr Sensor Marks?
I emailed Pentax UK support and they proved quite helpful with a very rapid (same day) respose. They asked for photos and this was their final suggestion:- "..... I would advise you to check if these dots can be removed by professional cleaning. Also, when looking at the sensor through a ...
Posted by Smeggypants on 15/12/2010 - 19:37
Kr Sensor Marks?
"On the pictures you sent us we can clearly see two dots, but they don't look like the staines we are talking about, it looks more like normal dust. With kind regards, Hans Libbers Pentax Digital Camera Support Team If the town of my birth was on your sensor I think you'd be able to see ...
Posted by Gwyn on 15/12/2010 - 19:46
Kr Sensor Marks?
When I sent the camera to Johnsons Photopia Ltd I clearly stated that this was a warranty issue. I do not expect to receive a bill. I shall be very surprised if cleaning gets rid of the spots.
Posted by helios on 15/12/2010 - 19:59
Kr Sensor Marks?
What if you do a scan on the sensor in camera and there is no dust shown yet still the blotches show on the large jpeg file. Will Pentax accept there is a problem. Ian
Posted by philstaff on 16/12/2010 - 10:25
Kr Sensor Marks?
What if you do a scan on the sensor in camera and there is no dust shown yet still the blotches show on the large jpeg file. Will Pentax accept there is a problem. Ian Well that was my problem as the spots did not show up on dust alert. That is why I sent the camera to Johnsons Photopia as they do ...
Posted by helios on 16/12/2010 - 17:54
Kr Sensor Marks?
I find the dust alert on my K20D to be useless. It cannot show tiny spots at all. For what it's worth, when I got my new K20D there was a huge piece of dust on the sensor. I got a rocket blower and that couldn't get it off. My brother cleaned it for me somehow. I fear now that every dusty sensor ...
Posted by tigershoot on 16/12/2010 - 18:05
Kr Sensor Marks?
The marks people should be concerned about seem fairly distinct, bubble-like and often in a cluster or spray pattern. IMHO a couple of tiny faint smudges are more likely to be regular dust and not worth worrying about until they impact on shots. My k-7 has a couple of bits on the sensor, but i'm not...
Posted by Pentaxophile on 16/12/2010 - 18:56
Kr Sensor Marks?
Ned Bunnell (Pentax USA) has posted something about this and identifying the difference between dust and stain etc: Andy
Posted by alfpics on 17/12/2010 - 11:29
Kr Sensor Marks?
Probably should have kept mine for 9 months and then sent it in for replacement. Saing that I had quite a cluster of spots dead centre but I do agree that a lot of these so called flaws look more like dust spots.
Posted by Mike-P on 17/12/2010 - 11:36
K5 Sensor Issues...
Hi all, Sorry for not getting back to you all as quickly as I would have wanted. I have had lengthy conversations with Pentax UK once I was made away of the situation with some users experiencing sensor blobs/stains. I can assure you that out of the large number of K-5's sold, it is a small pe...
Posted by Chris@SRSWATFORD on 07/12/2010 - 17:13
K5 Sensor Issues...
Many thanks Chris, I'm sure that will set a lot of minds at rest. I've made the post a sticky for now until it's all done and dusted.
Posted by johnriley on 07/12/2010 - 17:20
K5 Sensor Issues...
He's a grand fella Chris!....well done that man!
Posted by beginner on 07/12/2010 - 17:27
K5 Sensor Issues...
And that's why I would never buy camera equipment from somewhere like Jessops. I can't imagine them going the extra mile.
Posted by Mannesty on 07/12/2010 - 17:32
K5 Sensor Issues...
Unfortunately I won't be able to buy a K-5 anytime soon, but I think you're offering great service, Chris. Any chance you're going to open an SRS shop in the Netherlands in the (near) future? :wink:
Posted by lidy on 07/12/2010 - 17:40
K5 Sensor Issues...
I must say I am impressed with the after care service offered by SRS here. I normally buy my camera gear 2nd hand frm Ebay, but if anmd when I buy somethign new I can certainly say that it will be most likely from SRS. The k-5 could be that first item too. I'm n9ot I can wait for the 2nd hand market...
Posted by Smeggypants on 07/12/2010 - 17:46
K5 Sensor Issues...
Sorry, but the polls are flawed as are all these polls. Those who vote are self-selecting and only a very, very small sample. All these faults get over-blown on the web, it's the nature of the beast. There doesn't have to be a conspiracy every time something goes wrong. :)
Posted by johnriley on 07/12/2010 - 17:51
K5 Sensor Issues...
Happy birthday to your son, Chris. Keep up your concern for customers like this always. good luck....jeeess
Posted by jeeess1967 on 07/12/2010 - 17:57
