low610

Joined: 19th March 2004

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low610
Afternoon all,

I bought an Optio 555 about 3 weeks ago and found the motor very nosiy when the camera was switched off/on and the lens opened/closed. the camera seemed to work ok so i just put this down to the design. Infortunately the camera has now stopped working and the lens is stuck open. The Pentax logo appears then it shuts itself off. I can view taken images in view mode.

I returned my camera to the retailer who to my horror have advised me that they are returning it to Pentax for testing and that i would have to wait for about 3/4 weeks for the result. I can't believe i'm being treated like this especially as there seems to be a fault with some of the 555's. Has anyone else had this experience and does anyone have any contact names/e-mail addresses at Pentax uk.

Many thanks for your help in advance,
Rob.

Comment by low610 posted on Problems with the Optio 555 at 19/03/2004 - 13:02

low610
Afternoon all,

I bought an Optio 555 about 3 weeks ago and found the motor very nosiy when the camera was switched off/on and the lens opened/closed. the camera seemed to work ok so i just put this down to the design. Infortunately the camera has now stopped working and the lens is stuck open. The Pentax logo appears then it shuts itself off. I can view taken images in view mode.

I returned my camera to the retailer who to my horror have advised me that they are returning it to Pentax for testing and that i would have to wait for about 3/4 weeks for the result. I can't believe i'm being treated like this especially as there seems to be a fault with some of the 555's. Has anyone else had this experience and does anyone have any contact names/e-mail addresses at Pentax uk.

Many thanks for your help in advance,
Rob.

Comment by low610 posted on Startup fault with Optio 550 at 19/03/2004 - 13:02

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