Problems with the Optio 555

Afternoon all,

I bought an Optio 555 about 3 weeks ago and found the motor very nosiy when the camera was switched off/on and the lens opened/closed. the camera seemed to work ok so i just put this down to the design. Infortunately the camera has now stopped working and the lens is stuck open. The Pentax logo appears then it shuts itself off. I can view taken images in view mode.

I returned my camera to the retailer who to my horror have advised me that they are returning it to Pentax for testing and that i would have to wait for about 3/4 weeks for the result. I can't believe i'm being treated like this especially as there seems to be a fault with some of the 555's. Has anyone else had this experience and does anyone have any contact names/e-mail addresses at Pentax uk.

Many thanks for your help in advance,
Rob.

I wont be buying a Pentax again.

Thanks for all of your help by the way. The lack of responses speaks volumes.

Good luck with your Pentax's

I'm on my second 555, after returning the first just a week after buying it because the lens failed to correctly close. When it does this, you can't get it to turn back on. Well, you can, actually. You have to force the lens down with your hand. Then when you turn it on, it will work again. But the problem will soon resurface.

And guess what, after six weeks, my second 555 has started failing to close all the way!

This appears to be a serious problem, especially if others are experiencing it also.

- Jim