I think I've finally got it solved. I'd been trying repeatedly to uninstall the program using the disc that came supplied with my camera. It finally seemed to disappear, but when I tried to reload the program, it kept failing at the 43% point, and the computer would shut down to hibernation. I was just about to give up when it occurred to me that I had a second MI 2.0 disc that came with a used Pentax that I'd bought on eBay a couple of years ago. The first disc must have been damaged, because it all went flawlessly when I tried it with the second disc. I ran the uninstall program again, and then reloaded the program with no problems. The program runs a lot faster now too......It used to take about 15 seconds to come when I called it, and now it loads in a couple of seconds, and uploading pictures goes a lot faster. It would seem I've been living with a three year old problem install that's now fixed.

Thanks for your help, John. I appreciate all your advice.

Ken

Thanks for your response, John.

When I access the Control Panel in my computer and bring up Add and Remove Programs, the listing shows that Pentax MediaImpressions 2.0 is installed. However, when I try to remove it (with the intent to reinstall it), I get a message "An installation support file could not be installed. The system cannot find the file specified". I'm guessing that's why I'm not having any luck reinstalling the program from the disc.....It already thinks the program's there.

I tried the link you provided for the file manager, but although it'll download, it doesn't seem to have any provision for downloading photos......only video.

I've tried doing a System Restore of the whole computer, but I get messages saying the computer cannot be restored to the specified date. I've tried every restore point listed. I'm just about out of ideas. I'm considering doing a System Recovery, which would basically wipe the computer and put it back to the original date it was first turned on.

I have been using MediaImpression 2.0 to download my pictures from a Pentax Optio RS1000 to my computer (Windows XP/Internet Explorer . A few days ago, the program would no longer open on the computer. I tried to download it online, but was informed it's no longer available. I took out my MediaImpression 2.0 disc that came with the camera, but it will no longer download. I've tried to download a newer MediaImpression file that I've found online, but the installation fails each time I try. Any suggestions?