Joats

Joined: 23rd October 2017

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Joats
walt wrote:
Hi, I don't know if you picked up on my late edits to my response but reading around the web it looks like the K-x doesn't accept the cr-3v, unlike the K100D.
Ah OK, thanks for that. Seems like the repair centers are not up to scratch with correct info. I kind of got that impression when I spoke to Asahi Photo guy, he sounded like he had a bad cold, coughing and spluttering all the time. Seems like I have ythe choice of either using batteries that work at the time (whatever chemistry they may be), or getting hold of an AC adapter so I can upgrade the firmware.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 21:51

Joats
walt wrote:
Joats wrote:


Hi

Spoke to Asahi Photo. They said to try a Lithium battery pack rather than individual AAs. He said they were CR-something, he couldn't remember the correct model. He said they would fit into the Kx and the Kr. Anyone got an idea of which pack he means?
I think he's probably talking about the cr-v3 batteries. They are equivalent in size to 2 AA batteries side by side. As I recall the pentax battery compartment accepts 2 of these, although I never used them so cannot be certain. I have no idea if they will help you though.
I've gone through the frustration you are facing with my K100D. It started to do similar things but unlike you the AA lithium batteries fixed it. It's really quite annoying, all you want is the damn thing to work with a battery, any battery.... Good luck.
Hi

Yes it is very frustrating. Its a perfectly capable camera, certainly for my needs, and I have a collection of older Pentax, Tamron, modern Pentax, Russian lenses that I use with it. Its all a great waste because of a simple avoidable power issue.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 19:29

Joats
michaelblue wrote:
I had a Kx which also did not like certain batteries, some would not even turn the camera on even thought the batteries were fully charged. once I found batteries which worked (Energizer rechargables I think) I stuck with them and had no more problems.
Yes the Energizers were the ones recommended to me by a Pentax specialist camera dealer. These were the disposable types. The problem with sensitive electronics seems to be the available battery voltage, the available voltage under load and the quality of the cables or circuitry. I worked for years in the tech dept. for a company who imported opto-electronic products (of a kind). Power delivery was an issue because the electronics were sensitive and required good power cabling (which they often didn't get due to cheap Chinese power cables having high resistence). With this camera, its not just about battery type, but voltage and draw. My Lithium Energizers have a resting voltage of 1.67v but won't turn the camera on at all. The Eneloops are rechargable, have a resting voltage of 1.34v, but at least they turn the camera on (although only for about 30 seconds). This may mean the Energizers may drop to below 1.2v each under load, or at least lower than the Eneloops are. Now I try a set of Alkaline Duracells which shouldn't work at all, and they work!! Someone mentioned earlier about turning the battery type indicator to Auto Detect. When I looked it was set at Lithium, but still the Alkalines worked. I have since set it to Auto Detect.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 18:41

Joats
[quote:3496ace15f="JAK"][quote]https://www.batterystation.co.uk/aa-batteries/energizer-lithium-aa-l91-lr6-batte...

Hi

These are the batteries I already have. I have three sets of them. None of them even power the camera on at all. They measure 1.67v each (not under load).

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 18:01

Joats
Joats wrote:
johnriley wrote:
There are alternative repair houses that are independent. Asahi Photo and Harrow Technical spring to mind, also Newton Ellis & Co in Liverpool. All this is UK based of course, so that depends on where you are situated.

I don't see how you will get to know what is wrong (we can't assume it's what you think it is, although it could be) without sending it to someone for assessment and a quote.
Hi

Spoke to Asahi Photo. They said to try a Lithium battery pack rather than individual AAs. He said they were CR-something, he couldn't remember the correct model. He said they would fit into the Kx and the Kr. Anyone got an idea of which pack he means?
Further development. The guy at Asahi said that the correct battery pack is listed in the Users manual of the camera. Unless I am going blind, I can't find a mention of a battery pack. It just mentions AAs and the K-AC84 AC adapter as power options. Another strange development. Just as a matter of trial, I put into the camera an ordinary set of Duracell AA batteries which I think are Alkaline. Camera comes on with Full Green Battery level indicator. What is going on??? When I got the camera initially, Duracell AAs were the batteries it would complain about!

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 17:37

Joats
johnriley wrote:
There are alternative repair houses that are independent. Asahi Photo and Harrow Technical spring to mind, also Newton Ellis & Co in Liverpool. All this is UK based of course, so that depends on where you are situated.

I don't see how you will get to know what is wrong (we can't assume it's what you think it is, although it could be) without sending it to someone for assessment and a quote.
Hi

Spoke to Asahi Photo. They said to try a Lithium battery pack rather than individual AAs. He said they were CR-something, he couldn't remember the correct model. He said they would fit into the Kx and the Kr. Anyone got an idea of which pack he means?

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 17:04

Joats
johnriley wrote:
I understand that you might feel angry about your camera, but some way forward is needed to resolve your issues. It isn't a problem with every copy of the camera, although it is a known potential problem. After the two year warranty is passed then it will be chargeable as a repair. It isn't a DIY repair, so in relation to the cost of a second hand one, the evaluation is does a repair offer better value? Or would you be better simply upgrading to a more recent model?

There have been trade in deals where an extra £100 has been given for any camera traded in, and there have been cashback offers, so maybe looking out for some such is also an option.

Failing that, the camera is dead at present and there are a limited number of choices as to how to proceed.
Hi

I don't think the camera warrants the repair prices that Johnson Photopia charge. Although in many ways the camera is almost in mint condition, paying out a large amount for a fix that may well go wrong again is not worth it. Speaking to Johnsons Photopia, they don't admit there is a problem, so won't discuss potential remedies. That rings loud alarm bells. This issue is well known and there is a fix for it which normally entails simply re-setting the firmware or replacing two internal Asmann batteries, or both. They don't admit to any of it, which tells me they are not honest people. They simply say send it in and they will look at it. If their quote is too high, then they won't send my camera back unless I pay £24. Pentax themselves simply wash their hands by pushing me toward Johnsons Photopia, after also denying the issue. They don't want to talk about it.

The issues are simple.

1. The camera was designed with a fault that shows up in many cameras after a while.
2. The fault is identified fairly early on but is not remedied at manufacture stage during the current on sale period (2 yrs?) of the camera. Instead, Pentax simply provide a Firmware update that "partially" solves the problem.
3. If you are lucky your camera goes wrong within the warranty period.
4. Both Pentax and Johnsons Photopia deny the problem even exists, even though Pentax release firmware update to specifically remedy the issue.
5. If it goes wrong outside the warranty period you are screwed. Either you pay an extortionate amount for a mains adapter (if you can find one), or get it fixed by the sole official repairer also at extortionate rates. Either is unethical and unworthy of the name of Pentax.

If this is the cynical way they treat their customers, I will never touch a Pentax or Ricoh product again.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 16:07

Joats
JAK wrote:
Do you happen to know the power needed as Maplin do sell multi adapters which I feel sure would work. There's nothing overly special about a power adapter providing it is the right voltage and can supply sufficient amps, and is a power supply and not a charger.

Quote:
Strangely, my previous camera was a K100D Super which also developed a similar issue. The dealer told me the issue would not occur with the Kx
Have you considered taking the camera back to the dealer who said that?
I did mention this to them when the problem started up but they said its an older camera and when the warranty period runs out they just send cameras away to be fixed. They did say back then that there was a basic fee of £80 for a standard fix, with anything more complicated costing more. In my experience of buying stuff on the sales pitch of a salesman, if you discover what was told to you was false, the stock response is usually - "Don't know anyone here who would say that" or "That shouldn't have been said". Unless you can prove mis-selling you have no recourse.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 14:37

Joats
JAK wrote:
Yes that's very true, any indication as to which is which next to the socket?

Just looked at the camera manual; I see it needs a battery adapter in the battery compartment now. Do you have that?
No that's part of the whole Pentax adapter. Its the AC outlet, a transformer, a couple of cables and pin connectors and the fake battery unit that sits in the battery compartment in the camera.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 14:31

Joats
JAK wrote:
Do you happen to know the power needed as Maplin do sell multi adapters which I feel sure would work.
Not sure but I seem to recall a mention of 8.4v the camera uses, or at least requires. If this is correct its not surprising that 4 X 1.5v batteries are inadequate, and plays into the post earlier about Pentax poor design in making the camera an AA battery camera to begin with.
If the Maplin one uses a similar type (apparently the Pentax adapter is comprised of two fake batteries that fit into the middle two battery slots in the camera), then that may work. I am conscious about the whole Tip Positive or Tip negative thing with adapters, because there is no indication on any Pentax literature I can see. If you choose the wrong setting, you will fry the motherboard.

Comment by Joats posted on Depleted battery in Kx at 24/10/2017 - 13:50

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