Ray & Co, the program doesn't show an option for selecting location. The language choice window comes up and then the PENTAX Digital Camera Utility window. After clicking on that, a window stating 'Initialising Wise Installation Wizard' pops up shortly followed by a window stating 'It is already installed'.

I have checked for all remnants of PENTAX and Silkypix files/folders and none remain. I have run Registry Mechanic and tried to reinstall program but same thing happens.

I should add that I have previously installed PENTAX Browser/Lab some time ago but uninstalled it since I wasn't using it. This shouldn't affect trying to install it again if there are no remnants of the previous installation, should it?

Confused ido

When installing Photo Browser/Laboratory from CD-ROM (S-SW55) to PC, choosing language and clicking [PENTAX Digital Camera Utility] as instructed in manual, instead of Installer starting a window appears on a blue screen stating that application is already installed, when in fact it is NOT installed. Anyone with experience of and/or answer to this problem?