My post, online Customer Service Ambassador for Adorama Camera, was developed in 2007 as a direct response to the increasing desire by customers to use a variety of Social Media platforms to communicate with retailers - and each other.

I act as an Independent Advocate on behalf of Adorama customers, representing Adorama's presence on social network sites (eg Twitter, Facebook, Google + and Linked In), shopping sites and newsgroups; Photography Blogs and Forums - across the globe

With a diverse background in Law, Journalism and Mental Health, and experience as an Expert Witness in the fields of Workplace Stress and Bullying, I aim to provide a rapid response for customers seeking advice and / or support in relation to their purchases - investigating and resolving complaints and concerns that customers have been unable to address through regular customer service channels.


Any customer with an enquiry, query or complaint regarding an order - or any aspect of service from Adorama, is also most welcome to contact me directly: [email protected]