I bought a new k200D in Jan, this year. Went to Europe - pictures were very dark and needed much software surgery. Camera went in for service. Went back to Europe in July. Flash wasn't working properly. Camera is back in for service. I sent a letter asking for a member of management to contact me. No contact. I sent a follow-up email. No contact. Two of my friends just bought new DSLRs. After talking to me, one bough a Cannon, the other bought a Nikon. I think mine should be replaced; however, they insist on repairing. I'd like to trade it in for a better one, but, they won't respond.