WOT NO SERVICE?

Perspicador · 2020-02-20T14:16:54+0000

I have just had a shocking experience. Having resolved to have my ailing Pentax K-50 investigated, I approached 2 shops in Nottingham with a view to having my camera diagnosed and serviced, JESSOPS was the first shop I approached and they informed me they had no dealings with Pentax cameras and had no contact or knowledge of any servicing networks in relation to Pentax cameras. This, despite their openly dealing in high-end Pentax lenses from their online outlet. Jessops immediately sent me round the corner to The London Camera Exchange and they seemed to have one or 2 second-hand reconditioned camera equipment items on offer, but again denied they had any dealings with Pentax and no way of making contact with anyone who would oblige me by diagnosing my problem or offering a service. This Guy did at least take a cursory look at my camera - and without knowing suggested that my sensor had gone and the cost would likely be around £300 to resolve if I ever found someone who deals with Pentax procedures and equipment. So what is the experience of my fellow photographers on here? I am agog to see if the User Forum can come up with some advice and expertise you can lend to your fellow travellers on what looks like a trading stand-off, or an embargo at the very least! Your thoughts are most welcome on this.