Website Issues
Posted 03/08/2024 - 07:17
Link
So it only happens when you perform an action like submitting a post or can it happen when just browsing pages?
When it does happen, the page just takes forever to load or is there errors like max connections reached?
When it does happen, the page just takes forever to load or is there errors like max connections reached?
Pentax K-01 (Silver) / XS40mm / HD21mm
Posted 03/08/2024 - 09:40
Link
It does it no matter what I am doing.... browsing, uploading, replying, starting a new forum topic, and even I edit a post.
So I click on a forum post link... it then starts to load, then it stalls. It hangs on the page, for say 30 seconds or so. It then stops, still on the original page. Then I click the link again, and it then loads the page I want.
So I click on a forum post link... it then starts to load, then it stalls. It hangs on the page, for say 30 seconds or so. It then stops, still on the original page. Then I click the link again, and it then loads the page I want.
The Legendary Terry Pratchett once said:
At the beginning there was nothing... which exploded
At the beginning there was nothing... which exploded
Posted 03/08/2024 - 10:41
Link
Could you try this when you have a few spare mins, check if BT Web Protect is enabled, if so disable it for a short period and test the site.
Sounds like something is interfering with the loading of the scripts used on site, either blocking them or preventing them loading for a while. Googling BT Web Protect, seems their software isn't infallible and can cause issues, but currently guess work unless you see an improvement.
Sounds like something is interfering with the loading of the scripts used on site, either blocking them or preventing them loading for a while. Googling BT Web Protect, seems their software isn't infallible and can cause issues, but currently guess work unless you see an improvement.
Pentax K-01 (Silver) / XS40mm / HD21mm
Posted 03/08/2024 - 11:29
Link
Not sure I see the logic in that.... because it also does it on a 4/5g connection on my mobile.
I am sure it is off, but I will check.
I am sure it is off, but I will check.
The Legendary Terry Pratchett once said:
At the beginning there was nothing... which exploded
At the beginning there was nothing... which exploded
Posted 03/08/2024 - 11:40
Link
I have been experiencing the same problems. I am with BT/EE too. I have issues accessing the site on Android devices when away from home. I have no issues with other sites. Are Spad and I unique or are other users having the same issue?
Michael
Michael
Posted 03/08/2024 - 13:11
Link
Quote:
Not sure I see the logic in that
Not sure I see the logic in that
From what I can gather BT & EE are the same network, will have the same anti-virus solutions and routing. The only commonality so far is users on BT & EE are the ones unfortunately experiencing issues.
Pentax K-01 (Silver) / XS40mm / HD21mm
Posted 03/08/2024 - 13:35
Link
Righto!
The Legendary Terry Pratchett once said:
At the beginning there was nothing... which exploded
At the beginning there was nothing... which exploded
Posted 03/08/2024 - 13:43
Link
Cheers Spad, it's a case of identifying the root cause then hopefully we might be able to do something about it.
Pentax K-01 (Silver) / XS40mm / HD21mm
Posted 03/08/2024 - 13:56
Link
Hi
I have just checked the BT Web Protect programme which will only work via the BT network. This morning I have been trying to access the Pentax User site using an android device in a field via the Samsung router and the same problems occur as I experience trying to access Pentax user from home on BT. With this in mind, I very much doubt whether BT is to blame! The problem has only been occurring in the last few weeks. Is it at all conceivable that other members, who are not on BT, have been experiencing problems, but have attributed the issues to the weather or whatever and have not reported it. I can access other websites with no difficulty at all, so why is getting onto Pentax User a problem?
Best wishes
Michael
I have just checked the BT Web Protect programme which will only work via the BT network. This morning I have been trying to access the Pentax User site using an android device in a field via the Samsung router and the same problems occur as I experience trying to access Pentax user from home on BT. With this in mind, I very much doubt whether BT is to blame! The problem has only been occurring in the last few weeks. Is it at all conceivable that other members, who are not on BT, have been experiencing problems, but have attributed the issues to the weather or whatever and have not reported it. I can access other websites with no difficulty at all, so why is getting onto Pentax User a problem?
Best wishes
Michael
Posted 03/08/2024 - 14:07
Link
FWIW I have no issues connecting at all.
K3iii, K3ii, K-5, K-x, DA150-450mm, DA16-85WR, DA16-45, DA18-55WR, DA18-135WR, DA35 F2.4, M100mm F4 Macro, DA55-300mm, FA50mm 1.4, AF360 Flash, AF540 Flash
Posted 10/08/2024 - 11:58
Link
UPDATE
Sorry for taking my time! Been a bit busy....
BT Web Protect is off...
Cleared all date and caches...
No effect... the website is still doing all the stuff I mentioned in my previous posts.
Sorry for taking my time! Been a bit busy....
BT Web Protect is off...
Cleared all date and caches...
No effect... the website is still doing all the stuff I mentioned in my previous posts.
The Legendary Terry Pratchett once said:
At the beginning there was nothing... which exploded
At the beginning there was nothing... which exploded
Posted 10/08/2024 - 15:40
Link
Thanks for the update Spad and comprehensive testing, I'll pass on your finding to Server Admin, see if they can identify anything.
Cheers,
Rick
Cheers,
Rick
Pentax K-01 (Silver) / XS40mm / HD21mm
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990 posts
16 years
Peak District
Sadly it's still playing silly buggers! It's just odd how it only does it on this website....
It's just done it....
Twice to logon, and then twice to edit this post!
At the beginning there was nothing... which exploded