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Warehouse Express and Sigma lenses

Paulcollins
Posted 02/08/2010 - 15:51 Link
Following a battle with Warehouse Express And Sigma lenses , if anyone is thinking of using either think very before you part with your money, shall we say both want your money but when it goes wrong neither want to know.
which is about all I can say at the moment as Solicitors are dealing with both companies on my behalf , that aside Tamron have been very helpful
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
MrCynical
Posted 02/08/2010 - 16:19 Link
If solicitors are involved then it would be best not to air the matter in public until the legal process is resolved.
Paulcollins
Posted 02/08/2010 - 16:20 Link
Yes I'm sure their both fine companies, maybe I've just been unlucky twice in the one lens, and I'm sure they would love to put things right by me, wouldn't they!!!!!!!!!!!!!!!!!!
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
Edited by Paulcollins: 02/08/2010 - 16:42
Mike-P
Posted 02/08/2010 - 16:29 Link
Hmmm, recently bought a Sigma 180mm f3.5 Macro from WE
Paulcollins
Posted 02/08/2010 - 17:32 Link
Mike-P"]Hmmm, recently bought a Sigma 180mm f3.5 Macro from WE[/quote]
I'm sure it's very good, I've not been so lucky.[quote:3496ace15f="Mike-
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
Paulcollins
Posted 03/08/2010 - 18:11 Link
Hi everyone,
The solicitors said it not worth pursuing, this case although it seems they have gotten away bad practise, the courts would say to put it down to experience.the cost of getting the lens cleaned is going to be 28.00p plus a full service and the lens set up correctly, so it will be like a custom built lens, of course Sigma wouldn't honour the guarantee I suppose, however seeing they way they perform so far that wouldn't be any loss, I think in future I'll by Pentax own lens , depending on who makes them.
and I think in future I'll give the little man a chance although this may cost a bit more, right moving on, and my rant over.
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
polchraine
Posted 03/08/2010 - 18:19 Link
PC - once you have had the lens cleaned &c, why not use the small claims court? Do it yourself and if they bother to turn up you can face them down.
.
K20D, *istD, MZ-S, Super-A, ME Super, MX
DA* 16-50, DA* 50-135, DA* 300,
DA 50-200, FA 24-90, FA 20-35,
M 400-600, A 50 f1.4, A 28 f2.8, A 70-210, M 35-80, M 50 f1.7
A x2S teleconverter and a few others ...
Paulcollins
Posted 03/08/2010 - 18:24 Link
Can you do that I don't know it's like a little man taking on two giants
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
polchraine
Posted 03/08/2010 - 18:35 Link
.
K20D, *istD, MZ-S, Super-A, ME Super, MX
DA* 16-50, DA* 50-135, DA* 300,
DA 50-200, FA 24-90, FA 20-35,
M 400-600, A 50 f1.4, A 28 f2.8, A 70-210, M 35-80, M 50 f1.7
A x2S teleconverter and a few others ...
Paulcollins
Posted 03/08/2010 - 18:39 Link
OK Thank you
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
Paulcollins
Posted 04/08/2010 - 15:41 Link
Great News for me Sigma have been in contact ,they are going to collect the lens from my home clean it, set it up service ect free of charge .
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.
MrCynical
Posted 04/08/2010 - 15:52 Link
Paulcollins wrote:
Great News for me Sigma have been in contact ,they are going to collect the lens from my home clean it, set it up service ect free of charge .

Sigma do actually have a reputation for decent customer service - nice to see them sorting this out!
Dangermouse
Posted 04/08/2010 - 15:52 Link
You do have to wonder how much they'd have saved if they'd just taken it back and fixed it in the first place, without legal experts getting involved...
Matt

Shooting the Welsh Wilderness with K-m, KX, MX, ME Super and assorted lenses.
polchraine
Posted 04/08/2010 - 16:38 Link
I wonder if one of their staff read the forum?
.
K20D, *istD, MZ-S, Super-A, ME Super, MX
DA* 16-50, DA* 50-135, DA* 300,
DA 50-200, FA 24-90, FA 20-35,
M 400-600, A 50 f1.4, A 28 f2.8, A 70-210, M 35-80, M 50 f1.7
A x2S teleconverter and a few others ...
Paulcollins
Posted 04/08/2010 - 16:44 Link
Or maybe they seen in their records I've been a customer for around 20 years and about to jump ship. If they do read the forum Thank you, it's got further up the line of managers, for what ever reason it's restore calm and faith in a brand I've been happy with.
Pentax K10d, KM, kit lens 18-55,Sigma 28-80, Sigma 55-200, Sigma70/300 APO , Tamron 400mm Prime, Cosinon 135 prime,Ricoh 55mm.

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