Virus

If you've not yet opened the software boxes - Don't.

Let the scan run it's course - it will do it's best to quarantine and clean up the machine.

ray sorry but already done the scan from new software

window defender found one malicious attack
and the new software found one more and three Trojans

all has been deleted and computer is running well do you think that it’s still a requirement to back up scrub and start from scratch

By the way the malicious attack was embedded in nick software (free trial verson of silver)

You have been warned

James

Drive Scubber is a privacy utility. Probably over-writes data on a HD with random characters. It's intended to remove/destroy personal data on media you intend to get rid of, ie if you sell a computer.

It's not really designed to get rid of viruses, malware, etc.

Malwarebytes, which someone else has already suggested, is free, safe and easy to use. It's the best of the anti-malware programs, and it is free. Both my brother, who works with computers for a living, and a friend of mine who is an uber-geek who writes software code, swear by it. I have used it successfully myself. It works. If it does not find anything, then there is most likely something else wrong with your computer. Try using a different browser, like Firefox, if Google Chrome keeps crashing after running malwarebytes.

Jonathen
all ready found and destroyed infection on my computer with Kaspersky

Johnx Drive scrubber is not only a privacy utility it will find deleted file programe with in any hard drive from memeroy stick to your computer and even your camera



scrubber has found 13gb of deleted dater with in my hard drive.

James

Excellent news! I'd still use malwarebytes just to make sure, it's found stuff on my computer before that other programs have missed.

I would like to thank all that have helped me today you have been a big help.

My computer is running much much better and is smiling again programs are responsive and looking good fingers crossed no crashes yet

I would really really like to thank you all what a wonderful forum we have and full of helpful individuals that are more than happy to jump in spend time and even research problems for you.

James

But just remember the saying “if it’s to good to be true it in all probability isn’t”

I second aliengrove's suggestion and would comment that after my 4 day fight with my infection Norton was still dealing with threats for a few days after that. So I think using some high quality AV software is definitely the thing to do and I suspect Kaspersky will report the odd incident as the infection tries to creep back.

This sounds like a good result though.

Mike

To clarify Drive Scrubber is a privacy utility in as much as it wipes specified data off the disc in such a way as to make it irretrievable.

Thank you oggy

I have ran malwarebytes and it found a extra 28 worms big big thank you

James

computer is not just better and faster is snaps to the job with purpose

James

doing my wife's lap top and found 150 worms in 1 min 46 sec scan is still going on

James

Really glad you got it sorted without having to take drastic action. It might be as well to run a defrag overnight just to finish the job off.

If by "scrub your computer", you mean to reinstall the OS from scratch (of which part of the process is to format the drive), yes that sounds good.

I know it is very tempting to run all sorts of scanners until they report no more problems and just go on living your life... but please do not fall into that trap.

The parts of powerful malware that do the real dirty work often cannot be detected by virus scanners.
Virus scanners, in general, can only be written to find what has already been found by people.
There is no magic potion that allows software to reliably catch malware by behavior.
A lot of the stuff out there has not been caught, so the scanners cannot know about it and will not report it.

I used to work for a company that specialized in creating software that, if not for its use by government agencies (i.e. the "good guys"), would otherwise be considered malware. One of the main goals was to make sure it was not detected by any of the current malware scanners. You have to assume that the "bad guys" are doing the same.

If you have not cleanly reinstalled the OS, I would highly recommend you do so.

As it seems both your computers were seriously infected, I would download the latest version of malwarebytes onto a pen drive on a computer that is not infected, and run it from the pen drive on both your computers just to make sure no infection remains. There is no need to reinstall the operating system, or reformat the drive.

I just find these two statements funny, if only in their contradiction.

For the sake of those involved I hope this evaluation is based on your years of experience in the development, deployment and mitigation of such materials.
If not, the suggestion is foolhardy at best.


Having malware on your system is no joking matter.
At best, the above suggestion may be suitable.
As worst, you're looking at continued silent control of your machine with the potential for ID theft and of cyber crimes being committed through your *traceable* IP address. (all IP addresses are traceable... depends on how pliable your ISP is with handing that information over to the police when requested).


A lady here was recently charged for the heinous crime of downloading illegal music -- ended up she left her wi-fi unencrypted, and someone slurped data through the wi-fi. She did not even have any data on her machine. (Yes that is crazy, but big business doesn't care how it happened, only that they find someone to blame. I hope she gets off, but the legal battle is just starting.)

Now try explaining a situation where your PC's IP address was traced to a crime and data *is* found on your machine... with no sign of malware or other open access found to blame it on. It would be a difficult situation to be in. This is the real potential sate of things today and is not to be taken lightly.


Just food for thought. Make use of it as you wish.