SRS Microsystems
Posted 05/08/2012 - 19:10
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steven9761 wrote:
I'll knock his wig off
Smeggypants wrote:
... but NOT if he hires Bruce Forsyth!!!
Not even if he offers you a "Brucie Bonu", Smeggy?? ... but NOT if he hires Bruce Forsyth!!!
[i]Bodies: 1x K-5IIs, 2x K-5, Sony TX-5, Nokia 808
Lenses: Pentax DA 10-17mm ED(IF) Fish Eye, Pentax DA 14mm f/2.8, Sigma 17-70mm f/2.8, Pentax-A 28mm f/2.8, Sigma 30mm F1.4 EX DC, Pentax-A 50mm f/1.2, Pentax-A 50mm f/1.4, Pentax-FA 50mm f/1.4, Pentax-A 50mm f/1.7, Pentax DA* 50-135mm f/2.8, Sigma 135-400mm APO DG, and more ..
Flash: AF-540FGZ, Vivitar 283
Lenses: Pentax DA 10-17mm ED(IF) Fish Eye, Pentax DA 14mm f/2.8, Sigma 17-70mm f/2.8, Pentax-A 28mm f/2.8, Sigma 30mm F1.4 EX DC, Pentax-A 50mm f/1.2, Pentax-A 50mm f/1.4, Pentax-FA 50mm f/1.4, Pentax-A 50mm f/1.7, Pentax DA* 50-135mm f/2.8, Sigma 135-400mm APO DG, and more ..
Flash: AF-540FGZ, Vivitar 283
Posted 06/08/2012 - 08:00
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Hi Guys, I've bought a variety of gear off SRS following a number of positive reviews on this site. Primarily I've been dealing with Doug and Matt, always by email. I have found them very courteous and the responses handled quickly and efficiently. On one occasion where I had an issue they offered to loan me kit at no cost, to be honest this was completely unexpected and very generous.
Everyone can have off days, not everyone will get the best service all the time. My experience with SRS reflects most of the experiences I've seen on this site regarding them, a positive one.
Regards,
Damian.
Everyone can have off days, not everyone will get the best service all the time. My experience with SRS reflects most of the experiences I've seen on this site regarding them, a positive one.
Regards,
Damian.
Posted 12/08/2012 - 12:04
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Pentaxophile wrote:
It's free delivery if you buy via the ebay shop, if you buy from them direct via the website the delivery charges are there to see.
I always think this is odd, surely the other way round would make more sense. It's free delivery if you buy via the ebay shop, if you buy from them direct via the website the delivery charges are there to see.
Offer free delivery if you use the SRS website, as it saves them eBay and Paypal fees. Next time, people are more likely to use your own website rather than search eBay and potentially end up buying a lens from elsewhere.
AS it is currently, their eBay transactions must return a far lower margin than sales through their own website, which would be fine if there was an encouragement to use their own website, but there isn't.
Posted 12/08/2012 - 17:18
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Just got a bag from SRS via Ebay, i made a mistake with my delivery address, they cancelled the order for me, and i reordered the bag.
Great service and very helpful staff.
Great service and very helpful staff.
My Flickr Photostream
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Pentax K3,Sigma 17-50mm F2.8 EX DC OS HSM,Sigma 50mm F2.8 EX DG,SMC Pentax-DA* 300mm F4 ED [IF] SDM
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Pentax K3,Sigma 17-50mm F2.8 EX DC OS HSM,Sigma 50mm F2.8 EX DG,SMC Pentax-DA* 300mm F4 ED [IF] SDM
Posted 27/10/2012 - 21:03
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Ahoy!
Does anyone know if there are any 'live' discount codes for SRS? I can't find any online, though that means very little. No harm in asking so they say. I just don't know who 'they' are . . . very sus
Does anyone know if there are any 'live' discount codes for SRS? I can't find any online, though that means very little. No harm in asking so they say. I just don't know who 'they' are . . . very sus
Posted 27/10/2012 - 21:31
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Just the free post I think for forum members...
PPG Wedding photography Flickr
Concert photography
Currently on a Pentax hiatus until an FF Pentax is released
Concert photography
Currently on a Pentax hiatus until an FF Pentax is released
Posted 27/10/2012 - 21:32
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My only bad experience with SRS was when they sent me a nikon version of the lens I ordered!!
Was replaced in double quick time, and with much apology.
They have certainly had a few quid out of me, and I've been happy with the experience. I reckon that must make them a good shop.
Was replaced in double quick time, and with much apology.
They have certainly had a few quid out of me, and I've been happy with the experience. I reckon that must make them a good shop.
Bob
Posted 27/10/2012 - 21:37
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Surely that's not a bad experience. Everyone makes mistakes, it's how those mistakes are dealt with that is the measure of customer service.
Posted 27/10/2012 - 21:46
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Exactly my point.
From all the stories I read on the forum, this is the usual experience at SRS. Any problems seem to be dealt with in a timely manner, with the customer left happy.
From all the stories I read on the forum, this is the usual experience at SRS. Any problems seem to be dealt with in a timely manner, with the customer left happy.
Bob
Posted 27/10/2012 - 22:51
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cabstar wrote:
Just the free post I think for forum members...
Roger that
Just the free post I think for forum members...
Posted 01/11/2012 - 12:49
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I ordered my K5 lls yesterday and Doug and Devon could not have been more helpful
Now its up to Royal Mail I know which one I have more faith in
Many thanks Srs
Now its up to Royal Mail I know which one I have more faith in
Many thanks Srs
All the best
David
David
Posted 20/11/2012 - 16:57
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Just thought I'd sing the praise of SRS.
Got on the phone today and spoke with Chris and, as is the norm, the service was 2nd to none
Now where's that pesky postman
Got on the phone today and spoke with Chris and, as is the norm, the service was 2nd to none
Now where's that pesky postman
One day you'll find, 10yrs have got behind you.
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8880 posts
16 years
Lancashire
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Pentax K-1 + K-5 and some other stuff
Algi