Please help, stuck focus ring
Posted 05/12/2007 - 16:51
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Well, sometimes inexperience of users can cause a problem and i would check one long shot first. And that is that he really does mean the focusing ring and not the aperture (f stop) ring. If the latter, and it happened to be an A series lens then it won't move off the A setting unless the small button on the ring is depressed.
I know it's a long shot indeed, but crazier things have been the cause of a problem.
If the lens has stopped working it's more likely due to physical damage than anything else. If the packaging was OK then the buyer might have done something that you are not aware of, but there's no way of knowing.
If the worst comes to the worst, I would ask for the lens or maybe the camera as well to be returned so I could have a look and either replace the lens or provide a refund.
I know it's a long shot indeed, but crazier things have been the cause of a problem.
If the lens has stopped working it's more likely due to physical damage than anything else. If the packaging was OK then the buyer might have done something that you are not aware of, but there's no way of knowing.
If the worst comes to the worst, I would ask for the lens or maybe the camera as well to be returned so I could have a look and either replace the lens or provide a refund.
Best regards, John
Posted 05/12/2007 - 19:23
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It would really help to know precisely what 50mm lens it is
Ken
“We must avoid however, snapping away, shooting quickly and without thought, overloading ourselves with unnecessary images that clutter our memory and diminish the clarity of the whole.” - Henri Cartier-Bresson -
“We must avoid however, snapping away, shooting quickly and without thought, overloading ourselves with unnecessary images that clutter our memory and diminish the clarity of the whole.” - Henri Cartier-Bresson -
Posted 06/12/2007 - 00:15
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It is a Pentax 50mm f/2 SMC. Any help or advice would be appreciated!
Posted 06/12/2007 - 00:19
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Quote:
Well, sometimes inexperience of users can cause a problem and i would check one long shot first. And that is that he really does mean the focusing ring and not the aperture (f stop) ring. If the latter, and it happened to be an A series lens then it won't move off the A setting unless the small button on the ring is depressed.
If the lens has stopped working it's more likely due to physical damage than anything else. If the packaging was OK then the buyer might have done something that you are not aware of, but there's no way of knowing.
He has stated that he can turn the aperature ring so I don't think it's that. (It was actually one of my first thoughts too) I know that it was packaged appropriately, so I doubt damage in transit.
Well, sometimes inexperience of users can cause a problem and i would check one long shot first. And that is that he really does mean the focusing ring and not the aperture (f stop) ring. If the latter, and it happened to be an A series lens then it won't move off the A setting unless the small button on the ring is depressed.
If the lens has stopped working it's more likely due to physical damage than anything else. If the packaging was OK then the buyer might have done something that you are not aware of, but there's no way of knowing.
Posted 06/12/2007 - 07:57
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The only thing you can do is ask him to return the goods for examination and repair/replacement/refund at your choice or just deduct the value of the lens and give a partial refund.
It's sensible to make sure you get the same lens back that you sent...
I know you may lose a little money on the deal, but good customer service will pay dividends in the end.
It's sensible to make sure you get the same lens back that you sent...
I know you may lose a little money on the deal, but good customer service will pay dividends in the end.
Best regards, John
Posted 06/12/2007 - 14:11
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yep so true.
It may be dumb luck that it failed after you sold it.
it may be rough handling, but the post office.
it may be the guy who bought it broke it.
Any way you cut it, it may boil down to "What is your reputation worth vs. what was the camera worth.
It may be dumb luck that it failed after you sold it.
it may be rough handling, but the post office.
it may be the guy who bought it broke it.
Any way you cut it, it may boil down to "What is your reputation worth vs. what was the camera worth.
Fired many shots. Didn't kill anything.
Posted 06/12/2007 - 15:57
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Sigh. The guy is being so cooperative too, I really hoped that there might be a way he could fix it on his end and make us both happy. But thank you for your advice!
Posted 07/12/2007 - 20:07
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Actually, I was on the receiving end of a similar incident just today: I had received a Pentax MX with a SMC-M 50mm f:1.7 lens and, after a few trials, I realized I couldn't turn the focus ring past the 2 meters distance. This is how I discovered this topic, by the way...
Anyway, before doing anything drastic, I tried gently shaking the lens in every directions - and to my greatest surprise, it worked. I suspect some sort of debris got stuck in the mechanism during transportation... Not a very good sign for the durability of the lens, I guess, but it seems to be perfectly fine now. Worth a try.
Anyway, before doing anything drastic, I tried gently shaking the lens in every directions - and to my greatest surprise, it worked. I suspect some sort of debris got stuck in the mechanism during transportation... Not a very good sign for the durability of the lens, I guess, but it seems to be perfectly fine now. Worth a try.
Posted 07/12/2007 - 21:04
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Not a very good sign for the durability of the lens, I guess, but it seems to be perfectly fine now. Worth a try.
Of course you're disappointed but the lens is around 25 years old!
Not a very good sign for the durability of the lens, I guess, but it seems to be perfectly fine now. Worth a try.
Ken
“We must avoid however, snapping away, shooting quickly and without thought, overloading ourselves with unnecessary images that clutter our memory and diminish the clarity of the whole.” - Henri Cartier-Bresson -
“We must avoid however, snapping away, shooting quickly and without thought, overloading ourselves with unnecessary images that clutter our memory and diminish the clarity of the whole.” - Henri Cartier-Bresson -
Posted 07/12/2007 - 23:14
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Disappointed? Not really: surprised, since it's the first time I had this kind of problem. And I'm not laying any blame on the seller: that probably never happened to him, either. Moreover, by the look of it and despite that little happening, this lens still has quite a few more years in it. le_plume wrote:
Not a very good sign for the durability of the lens, I guess, but it seems to be perfectly fine now. Worth a try.
Of course you're disappointed but the lens is around 25 years old!Not a very good sign for the durability of the lens, I guess, but it seems to be perfectly fine now. Worth a try.
However, I must say I'd have been a lot more disappointed if my 50mm f:1.4 lens had been the victim!
Posted 13/12/2007 - 20:48
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I've had this happen in Pentax lenses-and the problem seems to go away, permanently. No real idea, sorry.
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4 posts
18 years