Pentax Winter Cashback promotion


PeterKR

Link Posted 19/02/2015 - 17:17
Has anyone received their promised CashBack from Pentax yet ?

I bought my new K50 at the end of November 2014 and waited (as required) till early January before submitting my Claim Form.
Cash transfer was promised within 6 weeks but mine has NOT arrived despite the passing of 6 weeks since I sent the claim !

I tried calling the 'Helpline' (misnomer !) and was kept on hold (charging me for the call) so long I eventually gave up !

Anyone been more lucky ?

Peter

JohnX

Link Posted 19/02/2015 - 18:17
Not yet, but then my claim went in later.

AndS

Link Posted 19/02/2015 - 18:17
I bought the K50 on blackfriday and received the £40 cashback Monday this week.

Andy

Tahaan

Link Posted 19/02/2015 - 19:58
Bought a K3 on 3 Dec and received £70 cash back 23 Jan.

PeterKR

Link Posted 19/02/2015 - 22:24
Many thanks for the feedback.
Looks like they take longer to respond to K50 purchases !

Peter

WaypointCharlie

Link Posted 21/02/2015 - 16:15
I put in my K-50 cashback claim immediately after Christmas and haven't received it yet. I chased them up this week, concerned that the claim might have got lost. They acknowledged receipt of my claim and said it would probably be paid when they process the next batch. They said they knew nothing about the 'within 6-weeks' promise.
Last Edited by WaypointCharlie on 21/02/2015 - 16:16

PeterKR

Link Posted 21/02/2015 - 23:01
WaypointCharlie wrote:
I put in my K-50 cashback claim immediately after Christmas and haven't received it yet. I chased them up this week, concerned that the claim might have got lost. They acknowledged receipt of my claim and said it would probably be paid when they process the next batch. They said they knew nothing about the 'within 6-weeks' promise.

Many thanks for that feedback, Charlie.
Hopefully all is NOT lost with my claim then !
However, it is a bit 'off' them not reading their own T's & C's re the 6 weeks when they were extremely prescriptive in narrowing the 'window' in which WE had to respond !

Best regards
Peter

Dave-L

Link Posted 05/03/2015 - 14:03
Received my £70 K-3 cashback today. Just thought I'd mention that, took 'em long enough!
K3/K5/10-17fisheye/15mmDA Ltd/18-55WR/55-300DA/100DFAMacroWR/50F1.4M/200F4M/DA*200F2.8/DA*300F4/DA*50-135/DA*60-250/Mitsuki 400F5.6/others.

PeterKR

Link Posted 05/03/2015 - 19:05
Sorry, I should have reported earlier that my £40 cashback on the K50 arrived last Friday - also rather a long delay !

Peter

WaypointCharlie

Link Posted 06/03/2015 - 06:48
Sorry, I should also have reported earlier that my £40 cashback on the K50 arrived, also last Friday.

JohnX

Link Posted 11/03/2015 - 17:02
My cash-back appeared in my account today, having sent in the claim on 22nd January. No sign of the FluCard as yet.

Am chasing/badgering the marketing firm that are managing the promotion for Pentax directly; they don't like it up 'em Mr Mannering!

BruceStrachan

Link Posted 12/03/2015 - 07:48
I got my cashback on my K-3 in January, no problems myside...hopefully they were just so busy because of all the Pentax´s sold...

JohnX

Link Posted 13/03/2015 - 12:44
For those of you, like me, waiting on a FluCard, I was told today they will be sent out 'end of March, beginning of April'.

The reason for the delay was given as they had to get the cash-backs out by a certain date, then they could switch their resource to the FluCards.
Last Edited by JohnX on 13/03/2015 - 12:45

Dotandcom

Link Posted 17/03/2015 - 12:39
I bought a K-3 from SRS last Friday and the £80 cashback was applied there and then in the shop. I was expecting to have to send off and then to wait, possibly for a long time. But no, it was instant. Great!
Chris

JohnX

Link Posted 07/04/2015 - 15:03
JohnX wrote:
For those of you, like me, waiting on a FluCard, I was told today they will be sent out 'end of March, beginning of April'.

The reason for the delay was given as they had to get the cash-backs out by a certain date, then they could switch their resource to the FluCards.

And it's arrived
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