Pentax Service centers in the UK


Link Posted 20/05/2017 - 15:48
Hello all,

I have a little Pentax MX-1 which I absolutely love and it got some dust in the sensor that is not budging. I tried the vacuum in a sock trick, around the lens crevices, battery housing and flash bay which worked for most other dust except for that very dark and relatively large curly speck. The lens recently also gained an apparently at first, slight and very small scratch on the front element, which it wasn't noticeable until it became really sunny.

Now, I have sent a couple of emails to JPSS, the supposed UK service center for Pentax products, enquiring about how can I send my camera and a quote and they never came back to me. It's been 2 months now, maybe a little longer.

Anyone has any other service centers which will provide a professional service and if you have had a similar problem how much did you end up paying?

Thank you so much,



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Link Posted 20/05/2017 - 18:03
Did you use the right email address: pentaxservice(at) ?

How did you get dust on the sensor, I can understand it happening with a DSLR, but an MX-1 ?! Seems you need to keep it in a case of some sort when its not being used.

As to the dust that's got in there, if its just one bit, maybe it'll dislodge itself with a bit more use.
John K


Link Posted 21/05/2017 - 08:46
Always get reply's from Johnsons within 24 hrs. Not the cheapest but they are professional.

You could also try Alan Marlow...
K-1Gripped K-1 ungripped K-5ii K7 Various lenses



Link Posted 21/05/2017 - 19:40
I've contacted them by phone in the past - 01782 753300


Link Posted 16/08/2017 - 15:36
If you join PU PLus you can get 20% off servicing at JPS.
Best regards, John


Link Posted 29/09/2017 - 10:57
I'm interested too. Is the discount still available?


Link Posted 29/09/2017 - 11:06
JPS have given me excellent service on three occasions and I've had the benefit of the PU discount each time.
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