Pentax KS2 problem
Posted 14/12/2017 - 06:09
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I find it incredible that Pentax are still using the same faulty parts to construct cameras, three models down the line from where this started. It's SDM all over again.
Pentax hybrid user - Digital K3, film 645 and 35mm SLR and Pentax (&other) lenses adapted to Fuji X and Panasonic L digital
Fan of DA limited and old manual lenses
Fan of DA limited and old manual lenses
Posted 14/12/2017 - 09:24
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Quote:
I find it incredible that Pentax are still using the same faulty parts to construct cameras, three models down the line from where this started. It's SDM all over again.
What makes you think that they are? A few reports on specialised sites of a problem more probably indicates a percentage failure in a batch. Don't forget the thousands of cameras where there has been no fault.
I find it incredible that Pentax are still using the same faulty parts to construct cameras, three models down the line from where this started. It's SDM all over again.
Best regards, John
Posted 15/02/2018 - 17:41
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The end result of this saga is a free repair kindly organized by SRS.
What a brilliant company SRS are!
What a brilliant company SRS are!
Posted 16/02/2018 - 08:35
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I'm glad to read that SRS resolved the problem with no complaints. I get the impression that Pentax customer care could learn a lot from them.
Pentax hybrid user - Digital K3, film 645 and 35mm SLR and Pentax (&other) lenses adapted to Fuji X and Panasonic L digital
Fan of DA limited and old manual lenses
Fan of DA limited and old manual lenses
Posted 18/02/2018 - 11:03
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Jonathan-Mac wrote:
I'm glad to read that SRS resolved the problem with no complaints. I get the impression that Pentax customer care could learn a lot from them.
Issue with camera is the retailers responsibility , not manufactererI'm glad to read that SRS resolved the problem with no complaints. I get the impression that Pentax customer care could learn a lot from them.
Outstanding service from SRS .
Regards
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4192 posts
16 years
Scarborough,
North Yorks.
I don't have a lens with a manual aperture ring, John K.
No change today, still get dark frames. Will speak to SRS.
Thank you Maria.