Pentax K5 repair

derekH
Posted 20/10/2013 - 14:25 Link
Hello
does any one know of any company which repairs Pentax cameras apart from Johnsons.

My K5 has a fault whereby when the shutter is pressed, the mirror moves up and stays there. There is a continuous whirring sound whilst the mirror is raised. It will only return to normal when the battery is removed and reinserted.

I'm not happy with Johnsons as the last time I sent the K5 in for repair with a shutter fault, it was dispatched by post.in its original packaging, complete with white shutter box disc and returned in a filthy state with no white disc and the only packing being bubblewrap.

Derek
Hammerlee
Posted 20/10/2013 - 18:09 Link
www.asahiphoto.co.uk have done repairs for me on Pentax Dslrs.I got good service and a reasonable bill. Best wishes,
Lee
SteveF
Posted 21/10/2013 - 05:40 Link
Did they offer any explanation?

That's not like like Johnsons in my experience.
derekH
Posted 21/10/2013 - 07:35 Link
@Hammerlee, thanks for the idea, I'll contact them.

@SteveF; I was just glad to get the camera back as I was going on a longish holiday and I wanted it back. They had had it for at least four weeks. I just assumed that they had thrown the packaging into a pile and the camera had been on the workbench for a week or two until they were chased about it.

The only other Pentax repair I have had carried out was a Pentax lens which Pentax UK did under warranty. I think, (from the job sheet perhaps) that that work was carried out by Dixons, who did a good job.

Derek
SteveEveritt
Posted 21/10/2013 - 19:07 Link
derekH wrote:
Hello
does any one know of any company which repairs Pentax cameras apart from Johnsons.

My K5 has a fault whereby when the shutter is pressed, the mirror moves up and stays there. There is a continuous whirring sound whilst the mirror is raised. It will only return to normal when the battery is removed and reinserted.

I'm not happy with Johnsons as the last time I sent the K5 in for repair with a shutter fault, it was dispatched by post.in its original packaging, complete with white shutter box disc and returned in a filthy state with no white disc and the only packing being bubblewrap.

Derek
I've just sent my iis back for a similar problem to Johnsons via SRS under warranty and I've received notification that a replacement camera is on its way.
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"Life is what happens to you while you're busy making other plans" (John Lennon)
Algernon
Posted 21/10/2013 - 19:26 Link
That's nice Steve
Half Man... Half Pentax ... Half Cucumber

Pentax K-1 + K-5 and some other stuff

Algi
derekH
Posted 28/10/2013 - 07:50 Link
Quote:
I've just sent my iis back for a similar problem to Johnsons via SRS under warranty and I've received notification that a replacement camera is on its way.
I think I'll bin mine -- it's probably not worth repairing -- the repairs will be over£200

It's been a nice but unreliable camera.

Derek
romi
Posted 24/12/2013 - 18:35 Link
Derek you've described a well known issue which was very common with the Kr and now with some K5's too it's known as the mirror flip problem I've found various references to this w today whilst researching my kr further.
apparently it can be resolved by doing the following
Here is the fix from Pentax. I had the same problem with my new K-r. You must clean the contacts on the lens and camera. There is a youtube video on how to clean your lens contacts.
MattyH
Posted 28/12/2013 - 12:25 Link
Hammerlee wrote:
www.asahiphoto.co.uk have done repairs for me on Pentax Dslrs.I got good service and a reasonable bill. Best wishes,
Lee
+1, but haven't used them for a while, touch wood.

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