pentax digital camera utility 4

coker
Posted 19/03/2010 - 14:48 Link
With my K7 came this software. loaded it & had a quick look. Have downloaded a few test pictures but the software says it has encountered a problem! Would I like to send a report?!!!

Removed the sotware from the computer & re-loaded it.

NO DIFFERENCE!

Anyone advise a fix please? Is it me, the computer, the software?

(ACDSEE which came with my optios5i sill works)

H E L P!

COKER.
The more I look, the more there is to see!
thoughton
Posted 19/03/2010 - 15:05 Link
It's almost impossible to diagnose anything without more information. You need to narrow down the possibilities a bit. I would (1) try creating a new user account on your PC and installing it there to see if you still get the error, and then (2) I would try installing it on another PC.
Tim
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GlynM
Posted 19/03/2010 - 17:14 Link
I think I had a similar problem when I first installed the software for my K-7 on Win Xp media centre Sp3.

It is several months ago but I think my problem was that the computer also had Pentax Photo browser 3 from my previous camera and this was causing some conflict. I uninstalled Photo Browser 3, Photo Lab 3 and the the new software then following a reset reinstalled the K-7 software and it all came good.

I guess it is possible that you are having a similar clash with the software for your Optios5i.

Also note that since I got my K-7 that the Pentax Digital Camera utility has been upgraded to V4.11 and can be downloaded here

Glyn
Edited by GlynM: 19/03/2010 - 17:18

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