Pentax Digital Camera Utility 4 - not opening

AndrewA
Posted 18/01/2011 - 21:21 Link
Hi, my software won't open , I have tried removing and reinstalling it, but to no avail.
Anyone else had this issues, or can you help??
Thanks, Andrew
Andrew

"I'm here because the whiskey is free" - Tyla

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Oggy
Posted 18/01/2011 - 21:23 Link
Try right clicking on the icon and selecting "run as" "administrator".
AndrewA
Posted 18/01/2011 - 21:26 Link
Nope, it just keeps coming back with Runtime error!
Andrew

"I'm here because the whiskey is free" - Tyla

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Posted 18/01/2011 - 22:18 Link
I'd uninstall the program, download ccleaner, install it, hit "clean" and run "scan registry" then fix whatever it finds (clicking "yes" to save changes somewhere you can find again). Then reboot when that's done to try reinstall the pentax program.

hth
AndrewA
Posted 17/05/2011 - 21:01 Link
All attempts failed, even with the support of Pentax - so Photoshop it is...
Andrew

"I'm here because the whiskey is free" - Tyla

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geordie01
Posted 18/05/2011 - 08:28 Link
Mine would not work as well
Algernon
Posted 18/05/2011 - 11:46 Link
AndrewA wrote:
Hi, my software won't open , I have tried removing and reinstalling it, but to no avail.
Anyone else had this issues, or can you help??
Thanks, Andrew
Which OS are you using?
Half Man... Half Pentax ... Half Cucumber

Pentax K-1 + K-5 and some other stuff

Algi
Skuuter
Posted 10/02/2012 - 04:17 Link
Here's the fix: Seems the database gets corrupted on Windows.

For XP (Assuming C: is your boot drive) go to Cocuments and Settings[Your Login Account]Local SettingsApplication DataPentaxDigital Camera Utility 4

and delete the Temp_Data directory entirely.

For Windows 7, go to the same folder under C:Users[Your Login Account]Local SettingsApplication DataPentaxDigital Camera Utility 4

and delete the Temp_Data folder.

The app should restart and work fine...until you change the source directory for your pictures or some such thing.

It is a useful application, especially for PEF files, but Fast Stone Photo Viewer is free and work much better and supports the RAW files from most camera models.

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