Magazine Subscription Refunds?
Posted 19/10/2010 - 22:16
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I'm sure there will be a reply very soon - the office is not closed as it's all part of ePHOTOzine. EPZ and this site are very much continuing and active, it's only the magazine which isn't being produced.
Best regards, John
Posted 19/10/2010 - 22:39
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Could someone give us dates on which publication should have taken place next year so we can work out how many we will be missing?
Posted 19/10/2010 - 22:44
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I assumed it was Jan. Apr. Jul. Oct. i.e. 4 four issues for an annual supscription, so the actual dates did not matter.
Barrie - Too Old To Die Young
https://pentaxphotogallery.com/artists/barrieforbes
https://www.flickr.com/photos/189482630@N03/
https://pentaxphotogallery.com/artists/barrieforbes
https://www.flickr.com/photos/189482630@N03/
Posted 20/10/2010 - 08:42
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Incidentally, does anyone else think it's odd that the advert to subscribe is still showing? At least for me.
Posted 20/10/2010 - 09:45
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This wasn't an attempt to be underhand.
Here's our thinking.
Clubs/subscription services don't usually refund anything when they close/fold. We have decided to honour subscriptions.
We no longer keep bank details on file and many of the members do not have email system so each one needs to be handled individually. So we would have had to send a mailshot out. No need if we put it in the magazine.
Here's our thinking.
Clubs/subscription services don't usually refund anything when they close/fold. We have decided to honour subscriptions.
We no longer keep bank details on file and many of the members do not have email system so each one needs to be handled individually. So we would have had to send a mailshot out. No need if we put it in the magazine.
Posted 20/10/2010 - 10:26
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fatspider wrote:
Heres an idea guys, many of us will find it more trouble than its worth getting a refund, why not simply instruct PU to give the refund to charity.
I think I will.
Great idea! I'm in. But now which charity? It may make more sense to choose a charity and those who want to ask for their subscription to be donated to that single charity - making a good donation, and easier (maybe) for PU to administer.
Heres an idea guys, many of us will find it more trouble than its worth getting a refund, why not simply instruct PU to give the refund to charity.
I think I will.
Posted 20/10/2010 - 10:53
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Quote:
Great idea! I'm in. But now which charity?
How about the Pentax Marketing Fund? They really need it. Great idea! I'm in. But now which charity?
Sorry, couldn't resist.
Posted 20/10/2010 - 10:58
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amoringello wrote:
Sorry, couldn't resist.
They are getting a share of the proceeds from my new camera I hope
Quote:
Great idea! I'm in. But now which charity?
How about the Pentax Marketing Fund? They really need it. Great idea! I'm in. But now which charity?
Sorry, couldn't resist.
Posted 20/10/2010 - 15:01
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Hi all,
I've just had a nice email from Dan [email protected] who has agreed to my suggestion of some back issues (from those available) in compensation.
Much appreciated
Bill
I've just had a nice email from Dan [email protected] who has agreed to my suggestion of some back issues (from those available) in compensation.
Much appreciated
Bill
Posted 22/10/2010 - 13:45
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wvbarnes wrote:
Hi all,
I've just had a nice email from Dan [email protected] who has agreed to my suggestion of some back issues (from those available) in compensation.
Much appreciated
Bill
Now this is a very good idea. Hi all,
I've just had a nice email from Dan [email protected] who has agreed to my suggestion of some back issues (from those available) in compensation.
Much appreciated
Bill
I liked the two issues that I received. It really is sad that the magazine couldn't be kept going...
El Dingo - K3-II and K10D
Posted 22/10/2010 - 13:54
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Hi,
a selection of 8 back issues arrived in post yesterday. Thanks for prompt service!
Some fun reading to be had. It is a shame the magazine closed
Bill
a selection of 8 back issues arrived in post yesterday. Thanks for prompt service!
Some fun reading to be had. It is a shame the magazine closed
Bill
Posted 22/10/2010 - 18:52
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Peter Bargh wrote:
This wasn't an attempt to be underhand.
Here's our thinking.
Clubs/subscription services don't usually refund anything when they close/fold. We have decided to honour subscriptions.
We no longer keep bank details on file and many of the members do not have email system so each one needs to be handled individually. So we would have had to send a mailshot out. No need if we put it in the magazine.
But then 'Clubs/subscription services' don't usually carry on web only - they close/fold and that's that.This wasn't an attempt to be underhand.
Here's our thinking.
Clubs/subscription services don't usually refund anything when they close/fold. We have decided to honour subscriptions.
We no longer keep bank details on file and many of the members do not have email system so each one needs to be handled individually. So we would have had to send a mailshot out. No need if we put it in the magazine.
It's a great shame that the mag couldn't continue, and I sympathise with any staff affected, as well as the printer/finisher for whom times are especially tough at the moment.
El Dingo - K3-II and K10D
Posted 22/10/2010 - 19:10
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Well I have had my refund, through my credit card.
The charity idea wasn't feasible sadly. I may still give it to a charity though.
I shall miss the magazine and it's inspirational photos and articles. I like my magazines on paper I have to admit.
The charity idea wasn't feasible sadly. I may still give it to a charity though.
I shall miss the magazine and it's inspirational photos and articles. I like my magazines on paper I have to admit.
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