Lens repair
Posted 27/06/2023 - 16:29
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Have you asked SRS? I know they contract out, but it might be to someone you've not tried...
Posted 27/06/2023 - 17:03
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The official repair agents in the UK are John Pye.
Best regards, John
Posted 27/06/2023 - 17:48
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johnriley wrote:
The official repair agents in the UK are John Pye.
The official repair agents in the UK are John Pye.
I contacted them John, they said they won't touch it as Pentax won't supply the parts
Regards,
Michael
Michael
Posted 27/06/2023 - 18:39
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If John Pye can't repair in the UK, I was under the impression that items were sent to Germany for attention. That certainly happened to my lens recently and although they were slow, the work was fine.
Best regards, John
Posted 27/06/2023 - 19:45
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michaelblue wrote:
I contacted them John, they said they won't touch it as Pentax won't supply the parts
johnriley wrote:
The official repair agents in the UK are John Pye.
The official repair agents in the UK are John Pye.
I contacted them John, they said they won't touch it as Pentax won't supply the parts
Now that's very odd, because I contacted them about the same lens -potential new SDM motor - and they gave me a ballpark quote by return.
As it is, lens always wakes up, just a bit slower than when a bit younger, just like me!
Posted 28/06/2023 - 08:26
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If the SDM finally gives up the ghost then I'd recommend converting it to screwdrive.
The lens won't handle differently, and it's the most economical (and green) option.
The lens won't handle differently, and it's the most economical (and green) option.
All the gear with no idea
Posted 28/06/2023 - 11:42
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The problem isn't the autofocus, there is 'play' in the barrel and i can hear what sounds like a small screw rattling around inside.
I contacted John Pye again by email and am waiting for a reply,
I've also contacted 'CamExpert.UK' still waiting for a reply from them too.
I contacted John Pye again by email and am waiting for a reply,
I've also contacted 'CamExpert.UK' still waiting for a reply from them too.
Regards,
Michael
Michael
Posted 06/07/2023 - 13:49
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Update:
The lens has now been sent to John Pye for repair. we'll see how it is on return.
The lens has now been sent to John Pye for repair. we'll see how it is on return.
Regards,
Michael
Michael
Posted 13/07/2023 - 08:14
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michaelblue wrote:
Update:
The lens has now been sent to John Pye for repair. we'll see how it is on return.
Update:
The lens has now been sent to John Pye for repair. we'll see how it is on return.
UPDATE:
Got it back in 4 days!
It's now better than when I bought it !! (The focus ring was always quite stiff too)
Excellent service!
Regards,
Michael
Michael
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1292 posts
15 years
Shropshire
Any help would be greatly appreciated
Michael