K7 AF problem

mille19
Posted 20/05/2010 - 21:22 Link
My K7 has just developed a problem with the AF.
SDM and HSM lenses focus very slow and sometimes stick, non-SDM seem OK.
I've tried the SDM/HSM lenses on my GX20 body and they work OK so problem is definitely with SDM/HSM on K7.
I got my K7 from SRS in February so it is still under warranty, has anyone had experiences with SRS's returns policy, I've got a trip to the Farne Islands planned for 6th June so really need the camera for then, is this likely?
Oggy
Posted 20/05/2010 - 21:31 Link
My first move would be to clean the contacts on the lens mount with a clean dry tissue.
RobE17
Posted 20/05/2010 - 21:44 Link
SRS have been very good when I've had problems with my K-7. Phone them up and ask to speak with Chris direct as he might be able to sort something out for you.
mille19
Posted 20/05/2010 - 23:14 Link
Oggy wrote:
My first move would be to clean the contacts on the lens mount with a clean dry tissue.
I've tried cleaning the contacts and it does seem better, I can't test properly indoors though so I'll try it out tomorrow.
Thanks for advise.
gartmore
Posted 21/05/2010 - 07:28 Link
I cant see what point there is in returning the camera to SRS, they will forward it to Johnsons, Pentax's agent, on your behalf.

It would be quicker just to do it yourself.
Ken
“We must avoid however, snapping away, shooting quickly and without thought, overloading ourselves with unnecessary images that clutter our memory and diminish the clarity of the whole.” - Henri Cartier-Bresson -
mille19
Posted 21/05/2010 - 15:09 Link
I've been in touch with SRS and spoke to James, they were very helpful as usual, told me to try cleaning contacts on camera and lenses and if it no better they'll send it to Pentax and loan me a K7 for my Farne trip,I can't ask for any more than that.
Daniel Bridge
Posted 21/05/2010 - 15:22 Link
gartmore wrote:
I cant see what point there is in returning the camera to SRS, they will forward it to Johnsons, Pentax's agent, on your behalf.
mille19 wrote:
I've been in touch with SRS and spoke to James, they were very helpful as usual, told me to try cleaning contacts on camera and lenses and if it no better they'll send it to Pentax and loan me a K7 for my Farne trip,I can't ask for any more than that.
That's why Ken.

Dan
K-3, a macro lens and a DA*300mm...
mille19
Posted 22/05/2010 - 18:12 Link
I cleaned the contacts and took the K7 for a spin today and it seems to be OK, fingers crossed.

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