K3ii firmware bug

238 posts
23 years
Borough of Bexley

Posted 23/06/2015 - 11:57 Link

I have my K3ii menu system set to return to the last used position, C23: Save Menu Location.

It doesn't work properly for any item listed under C4; it goes back to the next item down the list. Firmware v1.00. Menu pages other than C4 work correctly.

The K3 with firmware v 1.21 works correctly.

Presumably every K3ii is the same. Not much of a problem but how would one report that?

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johnriley johnriley

24427 posts
24 years
Tyldesley,
Manchester

Posted 23/06/2015 - 12:35 - Helpful Comment Link

It does exactly what you say, so I guess an e-mail to Ricoh via their website is the way to go. It's the sort of thing that could easily be overlooked.

Best regards, John

malcolmk malcolmk

238 posts
23 years
Borough of Bexley

Posted 23/06/2015 - 16:22 Link

Thanks John, I'll give that a go.

malcolmk malcolmk

238 posts
23 years
Borough of Bexley

Posted 24/06/2015 - 10:43 Link

Ricoh Support have acknowledged the bug report.