K-5 Sensor Stains

organicimagery · 2011-01-28T23:49:57+0000

http://support.pentaximaging.com/node/1214 To PENTAX K-5 Digital SLR Camera Users We would like to express our heartfelt appreciation for your patronage of PENTAX products. We deeply regret that the first shipment of our PENTAX K-5 digital SLR camera included some products with a stained image sensor — a problem which we believe was caused during manufacturing — causing them to occasionally produce images with spots which look something like water drops, and which users cannot remove with ordinary cleaning methods. We sincerely apologize for any trouble and inconvenience this problem may have caused. We also promise to do all we can to achieve the highest level of quality control in the future, and eliminate any worries our customers might have about our products. We sincerely appreciate your kind understanding and cooperation regarding this issue. Please Note: All users of these defective products will receive free repair at our service center. To request a free UPS shipping label to use when sending your camera into our shop, please call our Customer Service Department at 1 800 877-0155 (for customers in the U.S. only). Problem: Spots looking something like water drops may appear on recorded images under certain conditions.

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Mike-P Mike-P

13627 posts
18 years
Hythe,
Hampshire UK

Posted 29/01/2011 - 00:00 Link

Did you come back from Canon land just to post that?

Anyway .. already posted.

My Flickr

Mike-P Mike-P

13627 posts
18 years
Hythe,
Hampshire UK

Posted 29/01/2011 - 08:47 Link

Hmmm, now it just looks like I am talking to myself.

See what not having a camera for 7 weeks does to you

My Flickr

royd63uk royd63uk

1072 posts
18 years
Newport,
South Wales,U.k

Posted 29/01/2011 - 08:49 Link

regards
Roy

Pentax K3 gripped,and some lenses
https://www.flickr.com/photos/pentaxroy/

my pbase gallery

helios helios

453 posts
19 years
Peterborough

Posted 29/01/2011 - 09:05 Link

Mike-P wrote:
Hmmm, now it just looks like I am talking to myself.

See what not having a camera for 7 weeks does to you

I know the feeling - only assuaged by getting a K-r as a "second Body". Is your K-5 still lost in the post?

I am awaiting a replacement K-5 when I get back from my Australian trip.

Archie

Edited by helios: 29/01/2011 - 09:15

i-Berg i-Berg

3045 posts
16 years
Melbourne,
Oz

Posted 29/01/2011 - 09:13 Link

Mike-P wrote:
Hmmm, now it just looks like I am talking to myself.

See what not having a camera for 7 weeks does to you

7 weeks: ...

http://www.pbase.com/iberg

Mike-P Mike-P

13627 posts
18 years
Hythe,
Hampshire UK

Posted 29/01/2011 - 09:21 Link

i-Berg wrote:

7 weeks: ...

helios wrote:
Is your K-5 still lost in the post?

Link

It would have been 7 weeks on Tuesday .. I got the replacement camera yesterday.

My Flickr

helios helios

453 posts
19 years
Peterborough

Posted 29/01/2011 - 09:36 Link

Pleased to hear that you are no longer cameraless. I am looking forward to getting my replacement k-5 when I return from Oz at the end of February.

Archie

royd63uk royd63uk

1072 posts
18 years
Newport,
South Wales,U.k

Posted 29/01/2011 - 10:03 Link

Quote:
It would have been 7 weeks on Tuesday .. I got the replacement camera yesterday.
Pentax K-5
Pentax Gallery
Flickr

look forward to seeing some photo's then

regards
Roy

Pentax K3 gripped,and some lenses
https://www.flickr.com/photos/pentaxroy/

my pbase gallery

Mike-P Mike-P

13627 posts
18 years
Hythe,
Hampshire UK

Posted 29/01/2011 - 10:14 Link

Actually .. after 7 weeks it's rather hard to get back into it.

My Flickr

Algernon Algernon

8880 posts
16 years
Lancashire

Posted 29/01/2011 - 11:00 Link

At least it's still the current model

Half Man... Half Pentax ... Half Cucumber

Pentax K-1 + K-5 and some other stuff

Algi

pianoman pianoman

479 posts
16 years
London

Posted 29/01/2011 - 11:22 Link

I recieved my K5 on Wednesday no stains on the sensor happy to say...

All the best

David

pianoman pianoman

479 posts
16 years
London

Posted 17/02/2011 - 08:29 Link

This should now be amended to I DID find the stains and now I am no longer an owner of a K5 but on a waiting list,well 2 actally ,one for a full refund and two with another retailer for a new one if and when stocks are in......must say for me this has put me off a little...

All the best

David