Help with websiste using Clickpic

petekd
Posted 20/06/2007 - 11:52 Link
Hi all

I have a website with clickpic.com but have now designed my own and want the domain name I purchased with them.

I have sent an email around two weeks ago but still no reply. Does anyone have any contact numbers for this company.

As far as I know I own the domain name. All I want to do is redirect to my new hosting site ??

Any advise welcome

Pete
Wedding & Portrait photographer
MattMatic
Posted 20/06/2007 - 12:06 Link
Pete,
I presume you mean "clikpic.com" (not clickpic)

Note: This is the domain technical contact... but it's a start

Code:Registrant:
Clikpic Ltd
85 Clerkenwell Road
LONDON, LONDON ec1r 5ar
UK

Domain name: CLIKPIC.COM

Administrative Contact:
Peer, Thomas *******@clikpic.com
115 Camberwell Grove
LONDON, SE5 8JH
UK

Technical Contact:
Peer, Thomas *******@clikpic.com
115 Camberwell Grove
LONDON, SE5 8JH
UK



Registrar of Record: Easyspace Ltd.
Record last updated on 05-May-2007.
Record expires on 17-Nov-2008.
Record created on 17-Nov-2003.

Domain servers in listed order:
NS60.1AND1.CO.UK
NS59.1AND1.CO.UK


Matt
http://www.mattmatic.co.uk
(For gallery, tips and links)
Edited by moderator: 13/04/2010 - 10:17
MattMatic
Posted 20/06/2007 - 12:07 Link
And from Companies House:
Code:Name & Registered Office:
CLIKPIC LTD.
25 CHANDLERS
ORTON BRIMBLES
PETERBOROUGH
CAMBRIDGESHIRE PE2 5YW
Company No. 04978170

(Which looks like it's their accountants)
Matt
http://www.mattmatic.co.uk
(For gallery, tips and links)
Gwyn
Posted 20/06/2007 - 12:10 Link
I assume you mean clikpic.com (no c). Are you sure you sent the mail to the right address because there is also a dead URL for Clickpic(with c).
It may tell you somewhere in the FAQ what you need to do. They do not have a telephone support service.
Gwyn
Posted 20/06/2007 - 12:11 Link
Matt beat me to it
petekd
Posted 20/06/2007 - 12:44 Link
thanks guys I will have a look
Wedding & Portrait photographer
petekd
Posted 20/06/2007 - 13:17 Link
Quote:
Pete,
I presume you mean "clikpic.com" (not clickpic)

Note: This is the domain technical contact... but it's a start

Code:Registrant:
Clikpic Ltd
85 Clerkenwell Road
LONDON, LONDON ec1r 5ar
UK

Domain name: CLIKPIC.COM

Administrative Contact:
Peer, Thomas *******@clikpic.com
115 Camberwell Grove
LONDON, SE5 8JH
UK

Technical Contact:
Peer, Thomas *******@clikpic.com
115 Camberwell Grove
LONDON, SE5 8JH
UK



Registrar of Record: Easyspace Ltd.
Record last updated on 05-May-2007.
Record expires on 17-Nov-2008.
Record created on 17-Nov-2003.

Domain servers in listed order:
NS60.1AND1.CO.UK
NS59.1AND1.CO.UK


Matt
Hi Matt phoned the above numbers the guys was nost abrupt and said Im on holiday and this is my personal number use the online help. He put the phone down before I had chance to tell him I sent emails over two weeks ago with no reply.

Seems a dodgy outfit or one man band

Pete
Wedding & Portrait photographer
Edited by moderator: 13/04/2010 - 10:18
MattMatic
Posted 20/06/2007 - 13:38 Link
Pete,
Bit more digging...
The main company is called "Digital Method", started by Tom Peer
http://www.digitalmethod.co.uk/digitalmethod/

They've got a phone number... and an address

But you might be right... probably a one man band

Matt
http://www.mattmatic.co.uk
(For gallery, tips and links)
PentaxDan
Posted 13/04/2010 - 10:25 Link
Hi guys, I've heard from Tom at Clikpic. They have told me that they do reply to all queries but find a lot of the time their emails are blocked as spam. A user can log on and find their replies within there account. They are not a one man band either.

Cheers
Dan
Join Pentax User Plus Today: http://www.pentaxuser.co.uk/subscribe
nathanever82
Posted 13/04/2010 - 18:48 Link
sorry, but Clikpic is a very good hosting webiste.
I've used it for 3 years not, and always had absolutely perfect customer service and support.

If you need information on how to get the domain, read the manuals on the support tab of vthe menu.

If you need other help, please send me a private message, as I am not always on the forum.

Kind regards,
Nathan
'Between the lights there is always a shadow'

www.nathanservi.com & PPG
nathanever82
Posted 13/04/2010 - 18:50 Link
Also,
seeing that you want to move away from them, they are probably (like any other company) going to give you trouble!

Look in the terms and ocnditions docs from when you bought the domain name, and see what are the terms of the contract.
'Between the lights there is always a shadow'

www.nathanservi.com & PPG
surfseen
Posted 05/05/2010 - 10:06 Link
Hi, I have a website from Clicpic also. I have found the site excellent for the cost. I think that the only reason that they can provide such a reasonably priced service, is because they offer no special help. But if you wish you can make enquiries on specific matters by lodging a special request through your login.
Andrew
KR, Pentax 55-300 DAL, Pentax DA 17-55, Pentax 35-80, Generic grip, Generic remote, Nissin Flash. HISTORY - MZ 50, MZ 60, *istDS, KM, K20D, Nikon F60, Nikon F90. Large assortment of Point and shoot film and Digital, Sigma 70-300 APO DG, Samyang 500mm mirror lens, Sigma lenses of all assortments. K20D now sold. Sad to see it go, but makes room for an eventual upgrade to the K5 or the K4?

Add Comment

To leave a comment - Log in to Pentax User or create a new account.



Proudly supporting Pentax User

Samsung Logo Asahi Pentax Logo