Forum sales etiquette


Marat

Link Posted 12/09/2015 - 22:16
What is the general sales etiquette on forums like these, as I think I maybe missing something.

Today I was the very first person to respond to a sales posting, this I was told by the seller, I was also told somebody else was interested but I was the first to respond I was asked if I wanted the item, I agreed with the seller I wanted it, I agreed to pay the full asking price and all my details were passed, we then agreed how he wished to by payed which was via BT.

I then waited and waited for a response, I sent a number of PMs requesting the details so I could pay but nothing, then 7 hours later I got a message back saying it had been sold to the other member, What was that all about, why have I wasted my time, is this how sales are conducted on here, nothing to do with who responds or agrees to a sale first but who the seller wants to sell to?

Now I know it's up to the seller what ever he or she wants to do or he or she wants to sell to, but this sort of behaviour is disgusting and e en more gutted as this was to be a gift and they had already had been informed of what I thought I had bought them.

Rant over, but really not very happy at all.

Jonathan-Mac

Link Posted 12/09/2015 - 23:50
I agree that's not pleasant or honest behaviour. It happened to me once on this forum but the vast majority of times I've bought or sold here it's been a good experience.
Pentax hybrid user - Digital K3 & K200D, film 645 and 35mm SLR and Pentax (&other) lenses adapted to Fuji X digital
Fan of DA limited and old manual lenses

johnriley

Link Posted 13/09/2015 - 00:47
It's really a good idea for all sellers and buyers to behave in a reasonable way as this creates goodwill and leaves everyone with a positive experience.

The forum ads are a bit like a newspaper or magazine ad I guess, and the details of a transaction are strictly up to the buyer and seller. If a seller refuses to sell when it's been previously agreed there is not a lot that can be done about it, but it doesn't encourage anybody to buy from that seller again.

Caveat Emptor is always the best advice - "let the buyer beware" - although in reality most sales go very well. A reputation can be built over a period of time, it's all down to dealing fairly.
Best regards, John

geordie01

Link Posted 14/09/2015 - 09:41
I must say that I have bought and sold items on this forum for a few years now and never had a bit of bother either way.

wvbarnes

Link Posted 14/09/2015 - 09:50
For me the delight of this forum has been its friendliness and easy trust between members, including myself buying and selling otherwise unafordable gear.

I won't buy off members who only post to sell or who have clearly just joined to do only that. I have bought and sold to a number of long time members who have been polite and often entertaining in their private messages during transactions. In other words track record and manner of response tells you a lot.

Helpful

johnriley

Link Posted 14/09/2015 - 10:08
I understand what you are saying Bill about members who only post to sell, but I know Ken, for example, has successfully bought stuff off posters who only joined to sell on inherited Pentax gear. So I wouldn't totally dismiss them. maybe a case by case basis?

We can usually make a judgement by the way posters go about things.
Best regards, John

Billdad

Link Posted 16/09/2015 - 19:42
Thank goodness Marat has stopped ranting, the lens was inserted at a very competitive price and as indicated was offered to the membership prior to enhanced price on Ebay. L.B. a long time member indicated his willingness to purchase no haggle 4.05pm, Marat contacted at 4.10 wishing to negotiate, he was advised No negotiation.
L.B. submitted payment immediately Sat which I was not notified from my bank, Marat indicated BT. would be arranged Monday.

LB will return from holiday Friday and i am sure will confirm, Marat was advised of another party interest.

LB will receive a lovely condition lens for his own use not to resell or give as a "Gift"

Marat

Link Posted 16/09/2015 - 20:30
Nice story, now do members wish to read the Pms ?

Yes it was for a gift, that's the only truth that's been told, please don't tell lies, not when I have all the Pms to prove otherwise.

Yes I had stooped ranting, in fact I stopped ranting a long time ago, it is you who has brought it up again.

I will be posting the Pms on a other forum to discuss how not to sell on a forum and people can make their own minds up, because at the moment it's all, he said that and you said that, and nobody knows what really happened apart from me and you. Well until the Pms are posted that is.

davidstorm

Link Posted 16/09/2015 - 22:05
I don't know the specific details of this sale, so I can't and won't comment on it. I have bought and sold many items on the forum, all transactions perfect except one attempted one which failed, when I had a similar experience to the one described, i.e. I thought I had agreed a purchase, only to find out that the seller had sold the item to someone else.

Hey-ho, that's life.

Regards
David
Flickr

Some cameras, some lenses, some bits 'n' bobs

dcweather

Link Posted 16/09/2015 - 22:58
To be honest if anything ungentlemanly happened to me (and I'm not suggesting it did here) I would politely name the person and post the evidence. On eBay it's called feedback and prevents a lot of problems!

johnriley

Link Posted 16/09/2015 - 23:53
Feedback is fine, but personal attacks are not and PMs should definitely not be published publicly. PM stands for Private Message and I'm sure that Marat already knows this.

I think now we should stop commenting and the only additional comment that would be helpful in closing this off would be from the actual buyer.
Best regards, John

Marat

Link Posted 17/09/2015 - 00:43
johnriley wrote:
Feedback is fine, but personal attacks are not and PMs should definitely not be published publicly. PM stands for Private Message and I'm sure that Marat already knows this.

I think now we should stop commenting and the only additional comment that would be helpful in closing this off would be from the actual buyer.

John you are right, I drew a line under this matter many days ago and was almost forgotten about and I moved on.

The problem only reappeared when the seller decided to comment with untruths and made out I was lying, which like you know can be proved one way or another via the corresponding PMs between myself and the seller which obviously I will not share on this forum.

I think with my opening views of the event of dealing with this seller, you can take that as my feedback and I am more then happy, like I was many days ago to move on.

Mike-P

Link Posted 17/09/2015 - 15:10
Billdad wrote:

LB will receive a lovely condition lens for his own use not to resell or give as a "Gift"

I am going to be rolling around the floor laughing at this last statement if LB stands for Lennybloke
No equipment list here but thanks for taking an interest. My Flickr

geordie01

Link Posted 17/09/2015 - 16:01
Mike-P wrote:
Billdad wrote:

LB will receive a lovely condition lens for his own use not to resell or give as a "Gift"

I am going to be rolling around the floor laughing at this last statement if LB stands for Lennybloke

Marat

Link Posted 17/09/2015 - 16:57
Forgive me, But what's the problem with buying something on here to give as a gift?

In this case the lens was being bought to give to my daughter who is going on safari in the next few months.

I think I maybe missing a in joke somewhere...
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