Broken Sigma Zoom Mechanism - Advice Needed


davidstorm

Link Posted 06/10/2018 - 20:46
Hi Everyone

Whilst on holiday this year, my most used lens broke, at least the zoom mechanism broke and the lens now has to be manually pulled in / out and will not zoom by twisting the zoom ring. Also, there must be something loose inside as the zoom gets stuck sometimes even when moving it in and out by pulling / pushing.

Has anyone ever had a repair to the zoom mechanism on a Sigma lens? It's a 17-70 F2.8-4 HSM OS.

Any advice on repair possibilities / potential cost would be gratefully received. At present I'm thinking it might not be economical and might be better just to buy a new one.

Regards
David
My Website http://imagesbydavidstorm.foliopic.com

Flickr

Some cameras, some lenses, some bits 'n' bobs

bforbes

Link Posted 06/10/2018 - 21:44
I'd talk to Alan Marlow..link
Barrie
Too Old To Die Young
.
Pentax K1 K5-IIS K-01 K20D A50/2 A50/1.7 DA10-17 DA18-250 DA18-135 DA18-55 DA300 DA40 DA50-135 DA50-200 DA55-300 DA70 F35-70 DFA150-450 FA20-35 FA100 FA135 FA35 FA28 FA43 FA50 FA77 K55/1.8 M135/3.5 M200/4 M28/3.5 M28/2.8 M40/2.8 Q 01 02 MX-1 I-10 Sigma 15 24 105 180 8-16 10-20 17-35 17-50/2.8 24-70 400/5.6MF Tamron 70-200/2.8 17/3.5MF 24/2.5MF 28/2.5MF 90/2.5MF


http://www.pentaxphotogallery.com/artists/barrieforbes

Mike-P

Link Posted 06/10/2018 - 21:54
I would phone Sigma directly, they are very helpful and should be able to give you an idea of price there and then. I usually recommend Alan for most lenses but found Sigma to be close on price and a fair bit faster (plus I always try to go with the manufacturer if I can).
No equipment list here but thanks for taking an interest. My Flickr

davidstorm

Link Posted 06/10/2018 - 23:54
Thanks Mike & Barrie, really helpful advice, I will do both of what you suggest and see where it goes.

Cheers
David
My Website http://imagesbydavidstorm.foliopic.com

Flickr

Some cameras, some lenses, some bits 'n' bobs

Jonathan-Mac

Link Posted 07/10/2018 - 15:23
You sure it's not still in guarantee? I think Tamarind have a five year guarantee, not sure about Sigma.
Pentax hybrid user - Digital K3 & K200D, film 645 and 35mm SLR and Pentax (&other) lenses adapted to Fuji X digital
Fan of DA limited and old manual lenses

jeallen01

Link Posted 07/10/2018 - 22:09
Jonathan-Mac wrote:
You sure it's not still in guarantee? I think Tamarind have a five year guarantee, not sure about Sigma.

Sigma's normal extended warrantee period is 3 yrs.
PS: I second Mike P's suggestion to simply call Sigma Imaging UK and discuss the situation with them as my experience with them has been the same as his.
K-3 II, K-3 and K-30 (now running the Hacked K-50 f/w, so it thinks it is one of those ), & some Sigma and Pentax lenses (and a lot of old 35mm gear!)

davidstorm

Link Posted 14/10/2018 - 21:41
Thanks to Mike-P, spoke to Sigma UK and they can repair for 95. Much better than spending 350 on a new one!

Cheers Mike.
My Website http://imagesbydavidstorm.foliopic.com

Flickr

Some cameras, some lenses, some bits 'n' bobs

jeallen01

Link Posted 14/10/2018 - 21:58
davidstorm wrote:
Thanks to Mike-P, spoke to Sigma UK and they can repair for 95. Much better than spending 350 on a new one!

Cheers Mike.

That sort of response is why (from experience!) I'm a Sigma fan!
K-3 II, K-3 and K-30 (now running the Hacked K-50 f/w, so it thinks it is one of those ), & some Sigma and Pentax lenses (and a lot of old 35mm gear!)

jeallen01

Link Posted 14/10/2018 - 22:58
PS: If ONLY we could get similar service from Ricoh-Pentax!
K-3 II, K-3 and K-30 (now running the Hacked K-50 f/w, so it thinks it is one of those ), & some Sigma and Pentax lenses (and a lot of old 35mm gear!)

Mike-P

Link Posted 15/10/2018 - 09:38
Glad you got it sorted out

jeallen01 wrote:
PS: If ONLY we could get similar service from Ricoh-Pentax!

Is there any service from Ricoh at the moment?
No equipment list here but thanks for taking an interest. My Flickr

jeallen01

Link Posted 15/10/2018 - 09:43
Mike-P wrote:
Glad you got it sorted out

jeallen01 wrote:
PS: If ONLY we could get similar service from Ricoh-Pentax!

Is there any service from Ricoh at the moment?

Mike

I almost said the same thing myself - but refrained from doing that "out of sympathy" for Pentax owners currently "in similar trouble"!
K-3 II, K-3 and K-30 (now running the Hacked K-50 f/w, so it thinks it is one of those ), & some Sigma and Pentax lenses (and a lot of old 35mm gear!)

Mike-P

Link Posted 15/10/2018 - 09:52
I'm sure they have a contingency plan in place, after all this is a multi million pound company we are talking about.
No equipment list here but thanks for taking an interest. My Flickr

jeallen01

Link Posted 15/10/2018 - 09:56
Mike-P wrote:
I'm sure they have a contingency plan in place, after all this is a multi million pound company we are talking about.

Well, I don't think we have heard/seen anything "concrete" so far, and then what happens after Brexit (UK Pentax "Support" having been run from France for a long time)?
K-3 II, K-3 and K-30 (now running the Hacked K-50 f/w, so it thinks it is one of those ), & some Sigma and Pentax lenses (and a lot of old 35mm gear!)

Algernon

Link Posted 15/10/2018 - 10:31
This is currently the best option

https://www.ebay.com/itm/Harry-Potter-Hogwarts-Hermione-Magic-Wand-w-Button-Batt...




Half Man... Half Pentax ... Half Cucumber

Pentax K-1 + K-5 and some other stuff

Algi

jeallen01

Link Posted 15/10/2018 - 11:09

Unfortunately, "possibly so"
K-3 II, K-3 and K-30 (now running the Hacked K-50 f/w, so it thinks it is one of those ), & some Sigma and Pentax lenses (and a lot of old 35mm gear!)
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