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K-7 Returned with faulty sensor

It's good to know that yours is OK as they would have been from the same batch. It seems that those that have had theirs replaced haven't had a recurrence of the issue.

Posted by chirpy on 17/07/2009 - 08:31

K-7 Returned with faulty sensor

G[/quote] When I get the replacement and test I will be sure to use a different PC as well to rule out as many things as I can. I did check with two different makes of SDHC card to that end.[/quote] No need to use a different PC if it was your PC or Monitor you would have had the same problem be...

Posted by ttk on 17/07/2009 - 09:57

K-7 Returned with faulty sensor

No need to use a different PC if it was your PC or Monitor you would have had the same problem before the K-7. Faulty reasoning. My PC worked fine for three years, then developed the fault overnight. G

Posted by George Lazarette on 17/07/2009 - 10:00

K-7 Returned with faulty sensor

I sure you know that all you need to do is zoom the image in/out or reduce the window slightly to move the image across the monitor to determine which has the fault. Very unlikely to be your PC Jonathan.

Posted by Greytop on 17/07/2009 - 10:55

K-7 Returned with faulty sensor

I sure you know that all you need to do is zoom the image in/out or reduce the window slightly to move the image across the monitor to determine which has the fault. Very unlikely to be your PC Jonathan. In my case, the lines were imposed on the images when they were saved. So they became part of...

Posted by George Lazarette on 17/07/2009 - 12:44

K-7 Returned with faulty sensor

Sorry to hear that you are experiencing this problem, There seem`s to be a rash of similar cases with DSLR`s from all the manufacturers though usually the line is RED in colour rather than the green one that you have. Canon issued an upgrade for one of it`s top of the range Camera`s soon after laun...

Posted by PeteL on 17/07/2009 - 16:15

K-7 Returned with faulty sensor

Thanks Pete. I've heard that Pentax is very much aware of the issue (it's been mentioned by Pentax Germany), but it remains to be seen what they do about it. Their recommendation is apparently to let it cool down afterwards :shock:, which is hardly reassuring for what is essentially a design flaw if...

Posted by chirpy on 17/07/2009 - 16:37

K-7 Returned with faulty sensor

Thanks Pete. I've heard that Pentax is very much aware of the issue (it's been mentioned by Pentax Germany), but it remains to be seen what they do about it. Their recommendation is apparently to let it cool down afterwards :shock:, which is hardly reassuring for what is essentially a design flaw if...

Posted by ttk on 17/07/2009 - 17:06

K-7 Returned with faulty sensor

SRS really are fantastic. I sent the camera to them Thursday, they got it Friday. They sent me the replacement Friday, I should have it Monday. That's one excellent reason why, to me, it's always worth shopping with such a company than scraping around trying to find the very lowest price for somethi...

Posted by chirpy on 18/07/2009 - 11:43

K-7 Returned with faulty sensor

SRS really are fantastic. I sent the camera to them Thursday, they got it Friday. They sent me the replacement Friday, I should have it Monday. That's one excellent reason why, to me, it's always worth shopping with such a company than scraping around trying to find the very lowest price for somethi...

Posted by ttk on 18/07/2009 - 12:19

K-7 Returned with faulty sensor

I received my replacement K-7 today (#3384xxx c/w #3377xxx) and the problem is not apparent. I did an extended test on it and the dreaded green line didn't show. I'm cautiously optimistic :) Thanks again to SRS.

Posted by chirpy on 20/07/2009 - 16:42

K-7 Returned with faulty sensor

Hi Jonathan, which of the two serial numbers is the new replacement? Just wondered because mine is #3377xxx and isn't exhibiting the line of pixels problem. Good to hear yours was turned around quickly :)

Posted by Greytop on 20/07/2009 - 17:39

K-7 Returned with faulty sensor

#3377xxx was the old serial number.

Posted by chirpy on 20/07/2009 - 17:44

K-7 Returned with faulty sensor

Just wandering who has the problem, Samsung or Pentax? What was the problem with the K20D who also had lines, was it the sensor that was faulty or something else? Maybe Pentax should have stayed with Sony...?

Posted by Anvh on 20/07/2009 - 18:12

K-7 Returned with faulty sensor

I would assume it's a Samsung QC issue of the first batch of cameras. I also had one of the first K20D's and have had no problems with it. Bearing in mind that this is Samsungs first foray into DSLR sensors, I think they've done remarkably well with the K20D/GX20 and K7 sensor. I would wonder whe...

Posted by chirpy on 20/07/2009 - 18:18

K-7 Returned with faulty sensor

Like you said Jonathan, it's Samsung first sensor so Pentax probable had a lot of influence into that. Sony makes sensors for themselves and Nikon so Pentax was a small player in that and wouldn't have had a lot to say. I think that was a main reason for switching.

Posted by Anvh on 20/07/2009 - 19:25

K-7 Returned with faulty sensor

My K-7 S/N 33809nn exhibits the problem. It's intermittent but doesn't seem to be affected by ambient temps. I tried with the camera out on 35 deg C and above days and it hasn't happened. I wonder if I had been using LiveView when it occurred. i haven't used the camera for video.

Posted by p38arover on 29/12/2012 - 01:35

K-7 Returned with faulty sensor

You've picked upa three-year-old thread here! I've not re-read this thread, but events may have moved on since then.

Posted by johnriley on 29/12/2012 - 08:59

K-7 Returned with faulty sensor

Yes, I realise that it's an old thread but my K-7 still has the problem and I can't reproduce it at will. Software updates haven't fixed it. I'm not sure how the fact that things have moved on since then can fix my camera. I tried using LiveView for an extended period but that doesn't seem to...

Posted by p38arover on 30/12/2012 - 12:44

K-7 Returned with faulty sensor

It can't, but what I meant was that the K-7 problems will have been left way behind by now. A warranty repair at the time might have been the best solution, but now it's way out of warranty, so a chargeable repair seems the only likely option I'm afraid.

Posted by johnriley on 30/12/2012 - 13:19

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