Search results for 'back focus' - page 2334
Getting upset with Pentax
I spoke to the CR Kennedy (Pentax Australia) service manager on Friday asking about my 16-50SDM. They still have it. It will go to Pentax, Japan for repair when they have enough to send to justify postage! He said another two months minimum before we know if its done. Anyone using Pentax in Austr...
Posted by KZ on 05/03/2011 - 19:45
Getting upset with Pentax
But yeah it's only the DA*16-50 and DA*50-135, the DA17-70, DA*60-250, DA*55, DA*200 and DA*300 doesn't seem to have much problems with SDM, at least never heard of one except dirty contacts. The 17-70mm is starting to build itself a bit of a reputation as a SDM problem lens. I recently bought one...
Posted by Dangermouse on 05/03/2011 - 20:57
Getting upset with Pentax
How long have CR Kennedy had your lens ? And they reckon another 2 months before they have enough to send it in one parcel . I would have thought a letter to Pentax themselves by now would be reasonable . Since January 22nd. In Hungary if you buy from a reputable delaer and there is any fau...
Posted by K10D on 06/03/2011 - 01:53
Getting upset with Pentax
I'm recalling the de-centering issue - I think that may have been the thing that I read. With that being said, I went into SRS on Saturday to try and get a feel for some other brands. I looked at the Nikon because my beef right now is focusing and 'the google' says that the Nikon has been/is h...
Posted by whelmed on 08/03/2011 - 13:36
D-BG2, D-BG4 ???
Well, as a lonely voice crying in the wilderness, I shall present the case against grips. 1 They are very expensive, and do very little. 2 They make a petite Pentax look like, and weigh nearly as much as, a lumpen, bloated, camera like a Canon. 3 They make your arms ache if you are using the...
Posted by Tyr on 03/03/2011 - 10:20
Help! Murder! Polis!...
I've spent the day in the studio doing product shots for the loudspeaker manufacturer Tannoy. Glad to see Tannoy are still in business. I helped with a lot of Tannoy installation work, back in the late fifties, early sixties when I started work as an electrical engineering apprentice. A long time a...
Posted by ChrisR on 04/03/2011 - 16:05
K5 Problem - Am I Unreasonable?
I returned my Pentax K5 with sensor marks to Pentax 5 weeks ago. I asked if possible could I get the replacement before I went on holiday, 3 weeks after it was returned. I have heard nothing and am now back from my holiday. What annoys me is that having paid for the camera, I am now left without ...
Posted by lemmy on 05/03/2011 - 16:37
K5 Problem - Am I Unreasonable?
I'm not sure where you sent it, but the correct procedure would be to approach the seller first of all. If that had been SRS then you would have received your replacement almost instantly. The back up if the seller is not possible is the UK repair facility, which is JP Service Solutions. Where...
Posted by johnriley on 05/03/2011 - 16:51
K5 Problem - Am I Unreasonable?
I waited nearly 7 weeks because Johnson had no stock. I was told if my retailer had some then Johnsons would authorise them to let me have a new one but they didn't. Do WHE have any in stock? Your retailer should have just given you a new one in such a short time frame Mike and you should have de...
Posted by Unlocker on 05/03/2011 - 17:51
K5 Problem - Am I Unreasonable?
I'm not sure where you sent it, but the correct procedure would be to approach the seller first of all. If that had been SRS then you would have received your replacement almost instantly. The back up if the seller is not possible is the UK repair facility, which is JP Service Solutions. Where...
Posted by JonSchick on 05/03/2011 - 17:57
K5 Problem - Am I Unreasonable?
I'm not sure where you sent it, but the correct procedure would be to approach the seller first of all. If that had been SRS then you would have received your replacement almost instantly. The back up if the seller is not possible is the UK repair facility, which is JP Service Solutions. Where...
Posted by johnriley on 05/03/2011 - 19:01
K5 Problem - Am I Unreasonable?
[quote:3496ace15f="johnriley"]I'm not sure where you sent it, but the correct procedure would be to approach the seller first of all. If that had been SRS then you would have received your replacement almost instantly. The back up if the seller is not possible is the UK repair facility, which is ...
Posted by JonSchick on 05/03/2011 - 19:11
K5 Problem - Am I Unreasonable?
I don't want to start any controversy here. I take John's point but I did what Pentax told me to do which was to contact WHE. The (very helpful) customer service man I spoke to said he was aware of the recall and would phone me back after consulting with Pentax on the arrangements for the recall...
Posted by lemmy on 05/03/2011 - 19:26
K5 Problem - Am I Unreasonable?
I returned my Pentax K5 with sensor marks to Pentax 5 weeks ago. I asked if possible could I get the replacement before I went on holiday, 3 weeks after it was returned. I have heard nothing and am now back from my holiday. What annoys me is that having paid for the camera, I am now left without ...
Posted by helios on 05/03/2011 - 22:51
K5 Problem - Am I Unreasonable?
My dealings with Johnson's did inspire confidence as they gave the impression of being very willing to help and did supply the replacement camera by next day delivery when I advised them that I was back from holiday. Their communication was excellent. I am glad your experience was positive - but I ...
Posted by lemmy on 06/03/2011 - 09:52
K5 Problem - Am I Unreasonable?
My dealings with Johnson's did inspire confidence as they gave the impression of being very willing to help and did supply the replacement camera by next day delivery when I advised them that I was back from holiday. Their communication was excellent. I am glad your experience was positive - but I ...
Posted by johnriley on 06/03/2011 - 10:09
K5 Problem - Am I Unreasonable?
Condemning Pentax because WHE messed you about is a bit harsh in my eyes. Obviously WHE has got the K-5 in stock and should have send you a replacement from their stock, that's your rights. You have give them more then reasonable time to have your complaint sorted out by WHE and I would now ask fo...
Posted by SmutjeUK on 06/03/2011 - 10:24
K5 Problem - Am I Unreasonable?
My dealings with Johnson's did inspire confidence as they gave the impression of being very willing to help and did supply the replacement camera by next day delivery when I advised them that I was back from holiday. Their communication was excellent. I am glad your experience was positive - but I ...
Posted by helios on 06/03/2011 - 10:33
K5 Problem - Am I Unreasonable?
Loverley Sorry to disappoint :D Seriously, since I sounded off about it I should report the happy ending. On Monday I emailed Pentax saying that unless they supplied my replacement by Friday I would take small claims court action over it. I got an email back saying they would look into it. Duh!! ...
Posted by lemmy on 08/03/2011 - 15:53
K5 Problem - Am I Unreasonable?
NEVER be fobbed off by any retailer sending you to the door of the manufacturer. Also, yet again in this brave new digital world, the early adopters get stung, both financially and otherwise. You make good points but in fairness to WHE, the person I spoke to didn't have personal knowledge of the re...
Posted by lemmy on 09/03/2011 - 12:49
