William_Herschel

Joined: 9th September 2016

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William_Herschel
Thanks for the advice. I’m not quite sure if it was when it came back from the repairer’s or shortly afterwards. In any case it had a least one fully charged battery in it for a while. I suspect they’ll say send it in for assessment, which costs me postage each time, and even if they don’t repair it, they charge to return it. I am beginning to think the old Pentax quality control is a thing of the past.

Comment by William_Herschel posted on Summer time at 17/11/2016 - 18:28

William_Herschel
I have just got the camera (K30) back after the aperture block was repaired. The camera is 2 ½ years old. Now it will not retain the date / time however quickly the battery is changed.

Comment by William_Herschel posted on Summer time at 17/11/2016 - 17:54

William_Herschel
But probably it's not a worry to Ricoh compared with the 35 in 2.5 million Galaxy 7s. But they don’t burst into flames.

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 12/10/2016 - 19:55

William_Herschel
I saw this survey on another forum. About 30% of K30 owners have had this problem based on quite a meaningful sample. http://www.pentaxforums.com/articles/photo-articles/pentax-aperture-block-failur...

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 10/10/2016 - 11:14

William_Herschel
That’s interesting. I had a slightly different experience. The original quote was £90 + VAT which was reduced to £75 + VAT on appeal to Ricoh. The repair details are identical. The camera is over two and a half years old so I think it’s a reasonable outcome.

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 06/10/2016 - 17:46

William_Herschel
unhappysnapper wrote:
William_Herschel wrote:
Yeh mine finally bit the dust and every shot is black. I’m going the Johnsons route too, but I’m not sure I will get it done FOC. Maybe weight of numbers will come into force and we'll all get justice from Pentax. However even their repair quote makes it a better alternative to buying a new camera so I hope the repair lasts longer than the original.
Update: I received an email from Johnsons, after they had contacted Ricoh, with an estimate for £90 plus VAT to repair. I accepted this as it was a reasonable reduction on their original quote of £170 plus VAT. I have the camera back now and its working fine.

The invoice details the work carried out as follows:
Replaced mechanical assembly.
Repaired shutter and mirror mechanism.
Cleaned viewfinder and CCD.
Check and test.

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 06/10/2016 - 17:45

William_Herschel
Yeh mine finally bit the dust and every shot is black. I’m going the Johnsons route too, but I’m not sure I will get it done FOC. Maybe weight of numbers will come into force and we'll all get justice from Pentax. However even their repair quote makes it a better alternative to buying a new camera so I hope the repair lasts longer than the original.

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 19/09/2016 - 18:40

William_Herschel
If it was a BMW air bag issue the K30 would be recalled years after the warranty expired, but a failed camera diaphragm motor doesn’t command the same attention. Nobody is going to sue because their picture is black. I was ‘brand committed’ having had Pentaxes for many decades, but now I’m disillusioned. Some say the problem has been eliminated on the later K series but I have no personal experience to know if it's true.

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 12/09/2016 - 19:11

William_Herschel
Just to add to the weight of evidence. I used manual lenses from an old Spotmatic for a couple of years so there was no problem. To get with it I bought a 35mm Pentax lens and was surprised to find the first shot was black. You think it’s you to start with, but after looking into it is isn’t. Fortunately, only the first shot is black at the moment and all subsequent shots are correctly exposed. I’m reluctant to rely on Ricoh doing the honourable thing that somebody else experienced so at the moment I click once and then again.

Comment by William_Herschel posted on The dreaded K30 aperture motor failure strikes again at 09/09/2016 - 18:44

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