Hi Jon,
Just contact the Dealer/Pentax let them sort it, if it is faulty, it looks that way, exchange it or ask for money back,an entitlement under UK/EU law, unless you bought a Grey market one off Fleebay, then that is a different story.
Normaly it is me that gets the duff items, my luck.

Hi Vikram,
That is one of the joys of being retired, pleasing myself, unless the boss (my wife!)has other ideas.
Olympus do nice "goody bags" not quite the same, Nikon do a little but Canon don't give much at all.
I may see John then, Just watch your toes

I would suggest sending an image with exif file to Pentax Tech dept for their opinion.

Why contact Pentax?
If it was mine I would be straight back to the dealer, they should be able to explain it and if it's a fault then replace the camera.[/quote]Go to the shop or send it back to them for a replacement.[/quote]Was it bought from SRS? If so i am sure they would replace without question, but if someone like a PLC (you know who) I doubt it.

Ps. Pentax were on the list of exhibitors but not now.
I also see Samsung are not there this year either, they were last year!

Hi Vikram, I will be there as I do every year, more than likely on the Tuesday, less crowds then! And still plenty of "Freebes".
If you go one that day you will more than likely recognise me, I will be the only one there with a Pentax “base ball” cap on and the main clincher is my mobility scooter a silver one, just listen for the sound of me running over the toes of Canon and Nikon users who don’t get out of the way quick enough.

It happens sometimes, even Pentax get a duff one.
The only consolation is my experience with Pentax Service is very good I rate them 1st class.
Lets all know how you get on?
And I hope you get the service I had with them.
Best of luck

I recon one of the longest lived cameras is the good old Pentax K1000,
Still the most used in university degree courses, and students are still looking for good ones.

Well here's another good one about AP.
I took up the mail option with AP after not having it for about a year, seeing was going to "revamp" it's image and the Freebe of course!
Well the distribution side was sending it to a guy at the other end of my road, he was also subscribed to AP and wondered why he was getting two copies also he did not know me, after many phone calls I Finally found out what had happened.
I was told the magazine was being sent to me at my address, I asked them several times the address it was being sent to they quoted me my own address, but nobody bothered to check.
The Guy who was getting two copies was told “just throw the spare one away” it was by a chance meeting that the truth came out, He was getting my mag!
When I confronted AP, they then admitted the truth, also promised to make up the lost issues.
I have stopped my subscription to the magazine, but would you believe it I am still getting it for free now.
No I wont phone them again, but when I go to the NEC (Focus on Imaging) on the 25th Feb I will go to the AP stand and tell them how good their distribution system is.

Hi Jon, What firmware version is on the camera?