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Browse the frequently asked question categories.

How do I find out my username and/or password?

To find out your username or password, visit the forgotten password page. This asks for the email address which you used to register, submit and you'll receive an email with further instructions.

Why am I asked to log in?

If you are asked to log in even when you have entered your correct username and password, make sure you have cookies enabled.

If cookies are enabled or enabling them doesn't resolve this issue, your existing cookie may have become corrupt. Try clearing the cookies stored within your browser, please note this will also delete all saved settings for other previously visited sites unless you limit the cookies removed to ones under the Pentax User domain.

Now when you enter your username and password a new cookie will be created and you should be able to log in.