FAQs
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Browse the frequently asked question categories.
Where can I get replacement software for my digital camera?
Operating manuals, drivers, firmware and other general information can be downloaded from the Pentax website.
Is the classified advert buyer genuine?
We (Pentax User) cannot be held responsible for any fraudulent activity between either the seller or prospective buyer for items listed within the classified section of the site.
Avoid Fraudulent Activity
When selling online you have to be aware that the potential buyer could be a fraudster, don't assume that anyone contacting you is genuine.
Take precautions
Pentax User is not involved in any transactions and can not police the actions of our many users of the classified section. We do, however issue membership numbers so you could ask that the buyer (or seller) proves that they are a member before doing a deal.
Never post the item to a third-party abroad.
If someone offers to pay for an item, plus shipping costs and requests that you pay the shipping agent, don't.
If you accept a cheque, only let the item out of your hands when you're certain that the cheque has cleared. Contact your bank if you are unsure.
Don't disclose any personal information to strangers unless you're sure they are genuine buyers.
Never share your bank account login details.
Avoid Fraudulent Activity
When selling online you have to be aware that the potential buyer could be a fraudster, don't assume that anyone contacting you is genuine.
Take precautions
Pentax User is not involved in any transactions and can not police the actions of our many users of the classified section. We do, however issue membership numbers so you could ask that the buyer (or seller) proves that they are a member before doing a deal.
Never post the item to a third-party abroad.
If someone offers to pay for an item, plus shipping costs and requests that you pay the shipping agent, don't.
If you accept a cheque, only let the item out of your hands when you're certain that the cheque has cleared. Contact your bank if you are unsure.
Don't disclose any personal information to strangers unless you're sure they are genuine buyers.
Never share your bank account login details.