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SRS support.

Posted 22/07/2017 - 13:07 Link
I recently bought a Pentax 16-50mm 2.8 lens from a member via eBay.

I was given the original receipt as it was still under warranty.

The lens developed a focusing issue so I contacted SRS and they stated they would honour the warranty as we are both members.

The lens was returned yesterday with a lengthy repair list, after less than three weeks, so I am very grateful for the excellent service from SRS.
JAK
Posted 22/07/2017 - 13:18 Link
Bad to hear it developed a fault but great that it has been sorted quickly despite being a second hand purchase. Was good you had the original receipt with the lens.
John K

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